"unknown" firefox issue

classic Classic list List threaded Threaded
35 messages Options
12
Reply | Threaded
Open this post in threaded view
|

"unknown" firefox issue

Drew Mochak
Restarting the thread, because my responses to it were getting bounced
back as too large for some reason. This issue refers to NVDA announcing
"unknown" in firefox when the user tries to navigate certain web pages,
in circumstances yet to be determined. (my repro case is to load gmail
and navigate the message list, but I've had it happen on websites
unaffiliated with Google.)


James, I can confirm that the issue reproduces even with all add-ons
disabled, although it took quite a while to do so. The only
commonalities I've been able to find so far are that it only happens if
FF has been open a long time--as in, several hours or days. It might be
related to playing full-screen video--but not specific to Flash, as I
also disabled that plugin. Incidentally, there is another bug related to
fullscreen video: when you exit it, browse mode doesn't want to come
back until you close and re-open the tab. But I digress. Another oddity
that I noticed is that it doesn't only affect Firefox, but Thunderbird
as well; if the browser starts chucking "unknown"s at you this seems to
correlate with an inability to read bodies of messages in Thunderbird.
The solution in both cases is to close and restart the application (not
the screenreader.) I hope this info is useful in tracking down the
origins of this rather nasty and irritating bug!


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|

Re: "unknown" firefox issue

Sarah Alawami
Actually for me the unknown happens even after FF has ben open for a few minutes and no I can't discern a pattern either, it just happens at random times.

> On Dec 5, 2016, at 4:39 PM, Drew Mochak <[hidden email]> wrote:
>
> Restarting the thread, because my responses to it were getting bounced
> back as too large for some reason. This issue refers to NVDA announcing
> "unknown" in firefox when the user tries to navigate certain web pages,
> in circumstances yet to be determined. (my repro case is to load gmail
> and navigate the message list, but I've had it happen on websites
> unaffiliated with Google.)
>
>
> James, I can confirm that the issue reproduces even with all add-ons
> disabled, although it took quite a while to do so. The only
> commonalities I've been able to find so far are that it only happens if
> FF has been open a long time--as in, several hours or days. It might be
> related to playing full-screen video--but not specific to Flash, as I
> also disabled that plugin. Incidentally, there is another bug related to
> fullscreen video: when you exit it, browse mode doesn't want to come
> back until you close and re-open the tab. But I digress. Another oddity
> that I noticed is that it doesn't only affect Firefox, but Thunderbird
> as well; if the browser starts chucking "unknown"s at you this seems to
> correlate with an inability to read bodies of messages in Thunderbird.
> The solution in both cases is to close and restart the application (not
> the screenreader.) I hope this info is useful in tracking down the
> origins of this rather nasty and irritating bug!
>
>
> ------------------------------------------------------------------------------
> Developer Access Program for Intel Xeon Phi Processors
> Access to Intel Xeon Phi processor-based developer platforms.
> With one year of Intel Parallel Studio XE.
> Training and support from Colfax.
> Order your platform today.http://sdm.link/xeonphi
> _______________________________________________
> Nvda-devel mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|

Re: "unknown" firefox issue

Brandon Keith Biggs
In reply to this post by Drew Mochak
Hello,
I just want to say I have disabled all addons and all firefox plugins together and still I get the unknown bug.
I think it may have something to do with gmail, or gmail standard view triggers it more often.
I am guessing that the event codes change numbers and that is why there is this problem. I have seen this happen when using pygame, where alt-tabbing from the window and returning changes event codes for key presses and whatnot. I wonder if that is what is going on? If so, is there a way for me to capture the event codes so you guys can see them?
Thanks,



On Mon, Dec 5, 2016 at 4:39 PM, Drew Mochak <[hidden email]> wrote:
Restarting the thread, because my responses to it were getting bounced
back as too large for some reason. This issue refers to NVDA announcing
"unknown" in firefox when the user tries to navigate certain web pages,
in circumstances yet to be determined. (my repro case is to load gmail
and navigate the message list, but I've had it happen on websites
unaffiliated with Google.)


James, I can confirm that the issue reproduces even with all add-ons
disabled, although it took quite a while to do so. The only
commonalities I've been able to find so far are that it only happens if
FF has been open a long time--as in, several hours or days. It might be
related to playing full-screen video--but not specific to Flash, as I
also disabled that plugin. Incidentally, there is another bug related to
fullscreen video: when you exit it, browse mode doesn't want to come
back until you close and re-open the tab. But I digress. Another oddity
that I noticed is that it doesn't only affect Firefox, but Thunderbird
as well; if the browser starts chucking "unknown"s at you this seems to
correlate with an inability to read bodies of messages in Thunderbird.
The solution in both cases is to close and restart the application (not
the screenreader.) I hope this info is useful in tracking down the
origins of this rather nasty and irritating bug!


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|

Re: "unknown" firefox issue

Brian's Mail list account BY
Maybe I've led a sheltered life.I've not seen this at all, but I do not read
webmail or leave Firefox running for a long time. Tell me could it perhaps
be when some other software is running in the foreground that switching back
to Firefox does not work correctly, and what do you see on an nvda/f1 in the
log when you encounter this issue?

If somebody can make a step by step it always does this  set of commands,
then maybe more of us can see if its restricted to some od effect of Firefox
under certain circumstances.

I do note that much of the time Firefox first run pages say unknown as they
seem not to be communicating with nvda. However having navigational sounds
on allows me to hear the page loaded bong noise and I then refresh or  bring
up a menu and cancel it to get full page navigation back.
 Brian

[hidden email]
Sent via blueyonder.
Please address personal email to:-
[hidden email], putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Brandon Keith Biggs" <[hidden email]>
To: "NVDA screen reader development" <[hidden email]>
Sent: Tuesday, December 06, 2016 7:41 AM
Subject: Re: [Nvda-devel] "unknown" firefox issue


> Hello,
> I just want to say I have disabled all addons and all firefox plugins
> together and still I get the unknown bug.
> I think it may have something to do with gmail, or gmail standard view
> triggers it more often.
> I am guessing that the event codes change numbers and that is why there is
> this problem. I have seen this happen when using pygame, where alt-tabbing
> from the window and returning changes event codes for key presses and
> whatnot. I wonder if that is what is going on? If so, is there a way for
> me
> to capture the event codes so you guys can see them?
> Thanks,
>
>
> Brandon Keith Biggs <http://brandonkeithbiggs.com/>
>
> On Mon, Dec 5, 2016 at 4:39 PM, Drew Mochak <[hidden email]> wrote:
>
>> Restarting the thread, because my responses to it were getting bounced
>> back as too large for some reason. This issue refers to NVDA announcing
>> "unknown" in firefox when the user tries to navigate certain web pages,
>> in circumstances yet to be determined. (my repro case is to load gmail
>> and navigate the message list, but I've had it happen on websites
>> unaffiliated with Google.)
>>
>>
>> James, I can confirm that the issue reproduces even with all add-ons
>> disabled, although it took quite a while to do so. The only
>> commonalities I've been able to find so far are that it only happens if
>> FF has been open a long time--as in, several hours or days. It might be
>> related to playing full-screen video--but not specific to Flash, as I
>> also disabled that plugin. Incidentally, there is another bug related to
>> fullscreen video: when you exit it, browse mode doesn't want to come
>> back until you close and re-open the tab. But I digress. Another oddity
>> that I noticed is that it doesn't only affect Firefox, but Thunderbird
>> as well; if the browser starts chucking "unknown"s at you this seems to
>> correlate with an inability to read bodies of messages in Thunderbird.
>> The solution in both cases is to close and restart the application (not
>> the screenreader.) I hope this info is useful in tracking down the
>> origins of this rather nasty and irritating bug!
>>
>>
>> ------------------------------------------------------------
>> ------------------
>> Developer Access Program for Intel Xeon Phi Processors
>> Access to Intel Xeon Phi processor-based developer platforms.
>> With one year of Intel Parallel Studio XE.
>> Training and support from Colfax.
>> Order your platform today.http://sdm.link/xeonphi
>> _______________________________________________
>> Nvda-devel mailing list
>> [hidden email]
>> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>>
>


--------------------------------------------------------------------------------


> ------------------------------------------------------------------------------
> Developer Access Program for Intel Xeon Phi Processors
> Access to Intel Xeon Phi processor-based developer platforms.
> With one year of Intel Parallel Studio XE.
> Training and support from Colfax.
> Order your platform today.http://sdm.link/xeonphi


--------------------------------------------------------------------------------


> _______________________________________________
> Nvda-devel mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|

Re: "unknown" firefox issue

Alberto Buffolino
In reply to this post by Sarah Alawami
Sarah Alawami (il 06/12/2016 05.13) ha scritto:
> Actually for me the unknown happens even after FF has ben open for a
> few minutes and no I can't discern a pattern either, it just happens
> at random times.
Hi all,
I didn't read the whole thread, but, if I understood correctly the
problem, in my experience, NVDA focuses on/reads the window title ending
with "unknown" when I move with shortcut or arrows to a edit/combo field
in Facebook (desktop site).
I have noticed also that this happens both in my Windows 7 64-bit old
(2008-2009) desktop machine and in Windows 10 64-bit new (2016)
ultrabookwith FF 32-bit, but in second case NVDA gets again the lost
focus more and more quickly.
Alberto

------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|

Re: "unknown" firefox issue

Brandon Keith Biggs
Hello,
Here is a error log from the first sign of the unknown bug popping up:
NVDA initialized
INFO - globalCommands.GlobalCommands.script_navigatorObject_devInfo (09:31:47):
Developer info for navigator object:
name: None
role: ROLE_UNKNOWN
states:
isFocusable: False
hasFocus: False
Python object: <NVDAObjects.IAccessible.IAccessible object at 0x05039270>
Python class mro: (<class 'NVDAObjects.IAccessible.IAccessible'>, <class 'NVDAObjects.window.Window'>, <class 'NVDAObjects.NVDAObject'>, <class 'baseObject.ScriptableObject'>, <class 'baseObject.AutoPropertyObject'>, <type 'object'>)
description: None
location: None
value: None
appModule: <'firefox' (appName u'firefox', process ID 8180) at address 4f134d0>
appModule.productName: u'Firefox'
appModule.productVersion: u'50.0.2'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 3540206
windowClassName: u'MozillaWindowClass'
windowControlID: 0
windowStyle: 382664704
windowThreadID: 8268
windowText: u'Google - Mozilla Firefox'
displayText: exception: 'NoneType' object is not iterable
IAccessibleObject: <POINTER(IAccessible) ptr=0x7a6338 at 51019e0>
IAccessibleChildID: 2146792384
IAccessible event parameters: windowHandle=3540206, objectID=-4, childID=2146792384
IAccessible accName: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))
IAccessible accRole: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))
IAccessible accState: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))
IAccessible accDescription: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))
IAccessible accValue: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

I'll send more logs as they happen.
Thanks,



On Tue, Dec 6, 2016 at 3:35 AM, Alberto Buffolino <[hidden email]> wrote:
Sarah Alawami (il 06/12/2016 05.13) ha scritto:
> Actually for me the unknown happens even after FF has ben open for a
> few minutes and no I can't discern a pattern either, it just happens
> at random times.
Hi all,
I didn't read the whole thread, but, if I understood correctly the
problem, in my experience, NVDA focuses on/reads the window title ending
with "unknown" when I move with shortcut or arrows to a edit/combo field
in Facebook (desktop site).
I have noticed also that this happens both in my Windows 7 64-bit old
(2008-2009) desktop machine and in Windows 10 64-bit new (2016)
ultrabookwith FF 32-bit, but in second case NVDA gets again the lost
focus more and more quickly.
Alberto

------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|

Re: "unknown" firefox issue

Brian's Mail list account BY
In reply to this post by Alberto Buffolino
I do not use Facebook are there any examples that do not involve google
email or facebook?
 I've certainly not encounted this issue myself.
 Brian

[hidden email]
Sent via blueyonder.
Please address personal email to:-
[hidden email], putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Alberto Buffolino" <[hidden email]>
To: "NVDA screen reader development" <[hidden email]>
Sent: Tuesday, December 06, 2016 11:35 AM
Subject: Re: [Nvda-devel] "unknown" firefox issue


> Sarah Alawami (il 06/12/2016 05.13) ha scritto:
>> Actually for me the unknown happens even after FF has ben open for a
>> few minutes and no I can't discern a pattern either, it just happens
>> at random times.
> Hi all,
> I didn't read the whole thread, but, if I understood correctly the
> problem, in my experience, NVDA focuses on/reads the window title ending
> with "unknown" when I move with shortcut or arrows to a edit/combo field
> in Facebook (desktop site).
> I have noticed also that this happens both in my Windows 7 64-bit old
> (2008-2009) desktop machine and in Windows 10 64-bit new (2016)
> ultrabookwith FF 32-bit, but in second case NVDA gets again the lost
> focus more and more quickly.
> Alberto
>
> ------------------------------------------------------------------------------
> Developer Access Program for Intel Xeon Phi Processors
> Access to Intel Xeon Phi processor-based developer platforms.
> With one year of Intel Parallel Studio XE.
> Training and support from Colfax.
> Order your platform today.http://sdm.link/xeonphi
> _______________________________________________
> Nvda-devel mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/nvda-devel 


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|

Re: "unknown" firefox issue

Brandon Keith Biggs
Hello,
My error log was taken from the google.com homepage.
I am guessing though that the massive amount of events is somehow producing some events that are not being created properly.
Thanks,



On Thu, Dec 8, 2016 at 12:15 AM, Brian's Mail list account BY <[hidden email]> wrote:
I do not use Facebook are there any examples that do not involve google
email or facebook?
 I've certainly not encounted this issue myself.
 Brian

[hidden email]
Sent via blueyonder.
Please address personal email to:-
[hidden email], putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Alberto Buffolino" <[hidden email]>
To: "NVDA screen reader development" <[hidden email]>
Sent: Tuesday, December 06, 2016 11:35 AM
Subject: Re: [Nvda-devel] "unknown" firefox issue


> Sarah Alawami (il 06/12/2016 05.13) ha scritto:
>> Actually for me the unknown happens even after FF has ben open for a
>> few minutes and no I can't discern a pattern either, it just happens
>> at random times.
> Hi all,
> I didn't read the whole thread, but, if I understood correctly the
> problem, in my experience, NVDA focuses on/reads the window title ending
> with "unknown" when I move with shortcut or arrows to a edit/combo field
> in Facebook (desktop site).
> I have noticed also that this happens both in my Windows 7 64-bit old
> (2008-2009) desktop machine and in Windows 10 64-bit new (2016)
> ultrabookwith FF 32-bit, but in second case NVDA gets again the lost
> focus more and more quickly.
> Alberto
>
> ------------------------------------------------------------------------------
> Developer Access Program for Intel Xeon Phi Processors
> Access to Intel Xeon Phi processor-based developer platforms.
> With one year of Intel Parallel Studio XE.
> Training and support from Colfax.
> Order your platform today.http://sdm.link/xeonphi
> _______________________________________________
> Nvda-devel mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|

Re: "unknown" firefox issue

Brian's Mail list account BY
Well do  you mean the main search page? I have ublock on my machine, and
wondered if perhaps the issue might be a badly behaving bit of ad code on
the page?
 Brian

[hidden email]
Sent via blueyonder.
Please address personal email to:-
[hidden email], putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Brandon Keith Biggs" <[hidden email]>
To: "NVDA screen reader development" <[hidden email]>
Sent: Thursday, December 08, 2016 9:49 AM
Subject: Re: [Nvda-devel] "unknown" firefox issue


> Hello,
> My error log was taken from the google.com homepage.
> I am guessing though that the massive amount of events is somehow
> producing
> some events that are not being created properly.
> Thanks,
>
>
> Brandon Keith Biggs <http://brandonkeithbiggs.com/>
>
> On Thu, Dec 8, 2016 at 12:15 AM, Brian's Mail list account BY <
> [hidden email]> wrote:
>
>> I do not use Facebook are there any examples that do not involve google
>> email or facebook?
>>  I've certainly not encounted this issue myself.
>>  Brian
>>
>> [hidden email]
>> Sent via blueyonder.
>> Please address personal email to:-
>> [hidden email], putting 'Brian Gaff'
>> in the display name field.
>> ----- Original Message -----
>> From: "Alberto Buffolino" <[hidden email]>
>> To: "NVDA screen reader development" <[hidden email]>
>> Sent: Tuesday, December 06, 2016 11:35 AM
>> Subject: Re: [Nvda-devel] "unknown" firefox issue
>>
>>
>> > Sarah Alawami (il 06/12/2016 05.13) ha scritto:
>> >> Actually for me the unknown happens even after FF has ben open for a
>> >> few minutes and no I can't discern a pattern either, it just happens
>> >> at random times.
>> > Hi all,
>> > I didn't read the whole thread, but, if I understood correctly the
>> > problem, in my experience, NVDA focuses on/reads the window title
>> > ending
>> > with "unknown" when I move with shortcut or arrows to a edit/combo
>> > field
>> > in Facebook (desktop site).
>> > I have noticed also that this happens both in my Windows 7 64-bit old
>> > (2008-2009) desktop machine and in Windows 10 64-bit new (2016)
>> > ultrabookwith FF 32-bit, but in second case NVDA gets again the lost
>> > focus more and more quickly.
>> > Alberto
>> >
>> > ------------------------------------------------------------
>> ------------------
>> > Developer Access Program for Intel Xeon Phi Processors
>> > Access to Intel Xeon Phi processor-based developer platforms.
>> > With one year of Intel Parallel Studio XE.
>> > Training and support from Colfax.
>> > Order your platform today.http://sdm.link/xeonphi
>> > _______________________________________________
>> > Nvda-devel mailing list
>> > [hidden email]
>> > https://lists.sourceforge.net/lists/listinfo/nvda-devel
>>
>>
>> ------------------------------------------------------------
>> ------------------
>> Developer Access Program for Intel Xeon Phi Processors
>> Access to Intel Xeon Phi processor-based developer platforms.
>> With one year of Intel Parallel Studio XE.
>> Training and support from Colfax.
>> Order your platform today.http://sdm.link/xeonphi
>> _______________________________________________
>> Nvda-devel mailing list
>> [hidden email]
>> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>>
>


--------------------------------------------------------------------------------


> ------------------------------------------------------------------------------
> Developer Access Program for Intel Xeon Phi Processors
> Access to Intel Xeon Phi processor-based developer platforms.
> With one year of Intel Parallel Studio XE.
> Training and support from Colfax.
> Order your platform today.http://sdm.link/xeonphi


--------------------------------------------------------------------------------


> _______________________________________________
> Nvda-devel mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|

Re: "unknown" firefox issue

Sarah Alawami
I've seen this on other sites, best buy, linked in, some job sites I'm involved with. It's really random when this happens.
On Dec 8, 2016, at 8:56 AM, Brian's Mail list account BY <[hidden email]> wrote:

Well do  you mean the main search page? I have ublock on my machine, and 
wondered if perhaps the issue might be a badly behaving bit of ad code on 
the page?
Brian

[hidden email]
Sent via blueyonder.
Please address personal email to:-
[hidden email], putting 'Brian Gaff'
in the display name field.
----- Original Message ----- 
From: "Brandon Keith Biggs" <[hidden email]>
To: "NVDA screen reader development" <[hidden email]>
Sent: Thursday, December 08, 2016 9:49 AM
Subject: Re: [Nvda-devel] "unknown" firefox issue


Hello,
My error log was taken from the google.com homepage.
I am guessing though that the massive amount of events is somehow 
producing
some events that are not being created properly.
Thanks,


Brandon Keith Biggs <http://brandonkeithbiggs.com/>

On Thu, Dec 8, 2016 at 12:15 AM, Brian's Mail list account BY <
[hidden email]> wrote:

I do not use Facebook are there any examples that do not involve google
email or facebook?
I've certainly not encounted this issue myself.
Brian

[hidden email]
Sent via blueyonder.
Please address personal email to:-
[hidden email], putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Alberto Buffolino" <[hidden email]>
To: "NVDA screen reader development" <[hidden email]>
Sent: Tuesday, December 06, 2016 11:35 AM
Subject: Re: [Nvda-devel] "unknown" firefox issue


Sarah Alawami (il 06/12/2016 05.13) ha scritto:
Actually for me the unknown happens even after FF has ben open for a
few minutes and no I can't discern a pattern either, it just happens
at random times.
Hi all,
I didn't read the whole thread, but, if I understood correctly the
problem, in my experience, NVDA focuses on/reads the window title 
ending
with "unknown" when I move with shortcut or arrows to a edit/combo 
field
in Facebook (desktop site).
I have noticed also that this happens both in my Windows 7 64-bit old
(2008-2009) desktop machine and in Windows 10 64-bit new (2016)
ultrabookwith FF 32-bit, but in second case NVDA gets again the lost
focus more and more quickly.
Alberto

------------------------------------------------------------
------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------
------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel




--------------------------------------------------------------------------------


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi


--------------------------------------------------------------------------------


_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel



------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|

Re: "unknown" firefox issue

James Teh
In reply to this post by Sarah Alawami
Can anyone experiencing this please confirm whether they're using 64 bit Firefox/Thunderbird or 32 bit? Note that running 64 bit Windows does not necessarily imply 64 bit Firefox, so you should check. You can check this in Help -> About. If it's 64 bit, it'll report 64-bit after the version number.

On Mon, 5 Dec 2016 at 6:13 pm, Sarah Alawami <[hidden email]> wrote:
Actually for me the unknown happens even after FF has ben open for a few minutes and no I can't discern a pattern either, it just happens at random times.
> On Dec 5, 2016, at 4:39 PM, Drew Mochak <[hidden email]> wrote:
>
> Restarting the thread, because my responses to it were getting bounced
> back as too large for some reason. This issue refers to NVDA announcing
> "unknown" in firefox when the user tries to navigate certain web pages,
> in circumstances yet to be determined. (my repro case is to load gmail
> and navigate the message list, but I've had it happen on websites
> unaffiliated with Google.)
>
>
> James, I can confirm that the issue reproduces even with all add-ons
> disabled, although it took quite a while to do so. The only
> commonalities I've been able to find so far are that it only happens if
> FF has been open a long time--as in, several hours or days. It might be
> related to playing full-screen video--but not specific to Flash, as I
> also disabled that plugin. Incidentally, there is another bug related to
> fullscreen video: when you exit it, browse mode doesn't want to come
> back until you close and re-open the tab. But I digress. Another oddity
> that I noticed is that it doesn't only affect Firefox, but Thunderbird
> as well; if the browser starts chucking "unknown"s at you this seems to
> correlate with an inability to read bodies of messages in Thunderbird.
> The solution in both cases is to close and restart the application (not
> the screenreader.) I hope this info is useful in tracking down the
> origins of this rather nasty and irritating bug!
>
>
> ------------------------------------------------------------------------------
> Developer Access Program for Intel Xeon Phi Processors
> Access to Intel Xeon Phi processor-based developer platforms.
> With one year of Intel Parallel Studio XE.
> Training and support from Colfax.
> Order your platform today.http://sdm.link/xeonphi
> _______________________________________________
> Nvda-devel mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel

------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|

Re: "unknown" firefox issue

Drew Mochak
It actually doesn't tell you that, or at least mine doesn't. I'm pretty sure I was on 32 bit, as I just grabbed firefox64 and now I have two Firefoxes. I'll remove the X86 version and let you know if anything changes.
On 12/8/2016 2:35 PM, James Teh wrote:
Can anyone experiencing this please confirm whether they're using 64 bit Firefox/Thunderbird or 32 bit? Note that running 64 bit Windows does not necessarily imply 64 bit Firefox, so you should check. You can check this in Help -> About. If it's 64 bit, it'll report 64-bit after the version number.

On Mon, 5 Dec 2016 at 6:13 pm, Sarah Alawami <[hidden email]> wrote:
Actually for me the unknown happens even after FF has ben open for a few minutes and no I can't discern a pattern either, it just happens at random times.
> On Dec 5, 2016, at 4:39 PM, Drew Mochak <[hidden email]> wrote:
>
> Restarting the thread, because my responses to it were getting bounced
> back as too large for some reason. This issue refers to NVDA announcing
> "unknown" in firefox when the user tries to navigate certain web pages,
> in circumstances yet to be determined. (my repro case is to load gmail
> and navigate the message list, but I've had it happen on websites
> unaffiliated with Google.)
>
>
> James, I can confirm that the issue reproduces even with all add-ons
> disabled, although it took quite a while to do so. The only
> commonalities I've been able to find so far are that it only happens if
> FF has been open a long time--as in, several hours or days. It might be
> related to playing full-screen video--but not specific to Flash, as I
> also disabled that plugin. Incidentally, there is another bug related to
> fullscreen video: when you exit it, browse mode doesn't want to come
> back until you close and re-open the tab. But I digress. Another oddity
> that I noticed is that it doesn't only affect Firefox, but Thunderbird
> as well; if the browser starts chucking "unknown"s at you this seems to
> correlate with an inability to read bodies of messages in Thunderbird.
> The solution in both cases is to close and restart the application (not
> the screenreader.) I hope this info is useful in tracking down the
> origins of this rather nasty and irritating bug!
>
>
> ------------------------------------------------------------------------------
> Developer Access Program for Intel Xeon Phi Processors
> Access to Intel Xeon Phi processor-based developer platforms.
> With one year of Intel Parallel Studio XE.
> Training and support from Colfax.
> Order your platform today.http://sdm.link/xeonphi
> _______________________________________________
> Nvda-devel mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi


_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|

Re: "unknown" firefox issue

Drew Mochak
In reply to this post by Sarah Alawami

The other thing is that nothing in particular seems to trigger it. I checked my email before I went to work today with no issue, and now I'm home again and it happened, before I could even start browsing anywhere. Makes no sense at all.


On 12/8/2016 12:30 PM, Sarah Alawami wrote:
I've seen this on other sites, best buy, linked in, some job sites I'm involved with. It's really random when this happens.
On Dec 8, 2016, at 8:56 AM, Brian's Mail list account BY <[hidden email]> wrote:

Well do  you mean the main search page? I have ublock on my machine, and 
wondered if perhaps the issue might be a badly behaving bit of ad code on 
the page?
Brian

[hidden email]
Sent via blueyonder.
Please address personal email to:-
[hidden email], putting 'Brian Gaff'
in the display name field.
----- Original Message ----- 
From: "Brandon Keith Biggs" <[hidden email]>
To: "NVDA screen reader development" <[hidden email]>
Sent: Thursday, December 08, 2016 9:49 AM
Subject: Re: [Nvda-devel] "unknown" firefox issue


Hello,
My error log was taken from the google.com homepage.
I am guessing though that the massive amount of events is somehow 
producing
some events that are not being created properly.
Thanks,


Brandon Keith Biggs <http://brandonkeithbiggs.com/>

On Thu, Dec 8, 2016 at 12:15 AM, Brian's Mail list account BY <
[hidden email]> wrote:

I do not use Facebook are there any examples that do not involve google
email or facebook?
I've certainly not encounted this issue myself.
Brian

[hidden email]
Sent via blueyonder.
Please address personal email to:-
[hidden email], putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Alberto Buffolino" [hidden email]
To: "NVDA screen reader development" [hidden email]
Sent: Tuesday, December 06, 2016 11:35 AM
Subject: Re: [Nvda-devel] "unknown" firefox issue


Sarah Alawami (il 06/12/2016 05.13) ha scritto:
Actually for me the unknown happens even after FF has ben open for a
few minutes and no I can't discern a pattern either, it just happens
at random times.
Hi all,
I didn't read the whole thread, but, if I understood correctly the
problem, in my experience, NVDA focuses on/reads the window title 
ending
with "unknown" when I move with shortcut or arrows to a edit/combo 
field
in Facebook (desktop site).
I have noticed also that this happens both in my Windows 7 64-bit old
(2008-2009) desktop machine and in Windows 10 64-bit new (2016)
ultrabookwith FF 32-bit, but in second case NVDA gets again the lost
focus more and more quickly.
Alberto

------------------------------------------------------------
------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------
------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel




--------------------------------------------------------------------------------


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi


--------------------------------------------------------------------------------


_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel



------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel



------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi


_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|

Re: "unknown" firefox issue

Brandon Keith Biggs
In reply to this post by Drew Mochak
Hello,
I am using the 32 bit on my 64 bit machine.
Thanks,



On Thu, Dec 8, 2016 at 4:45 PM, Drew Mochak <[hidden email]> wrote:
It actually doesn't tell you that, or at least mine doesn't. I'm pretty sure I was on 32 bit, as I just grabbed firefox64 and now I have two Firefoxes. I'll remove the X86 version and let you know if anything changes.
On 12/8/2016 2:35 PM, James Teh wrote:
Can anyone experiencing this please confirm whether they're using 64 bit Firefox/Thunderbird or 32 bit? Note that running 64 bit Windows does not necessarily imply 64 bit Firefox, so you should check. You can check this in Help -> About. If it's 64 bit, it'll report 64-bit after the version number.

On Mon, 5 Dec 2016 at 6:13 pm, Sarah Alawami <[hidden email]> wrote:
Actually for me the unknown happens even after FF has ben open for a few minutes and no I can't discern a pattern either, it just happens at random times.
> On Dec 5, 2016, at 4:39 PM, Drew Mochak <[hidden email]> wrote:
>
> Restarting the thread, because my responses to it were getting bounced
> back as too large for some reason. This issue refers to NVDA announcing
> "unknown" in firefox when the user tries to navigate certain web pages,
> in circumstances yet to be determined. (my repro case is to load gmail
> and navigate the message list, but I've had it happen on websites
> unaffiliated with Google.)
>
>
> James, I can confirm that the issue reproduces even with all add-ons
> disabled, although it took quite a while to do so. The only
> commonalities I've been able to find so far are that it only happens if
> FF has been open a long time--as in, several hours or days. It might be
> related to playing full-screen video--but not specific to Flash, as I
> also disabled that plugin. Incidentally, there is another bug related to
> fullscreen video: when you exit it, browse mode doesn't want to come
> back until you close and re-open the tab. But I digress. Another oddity
> that I noticed is that it doesn't only affect Firefox, but Thunderbird
> as well; if the browser starts chucking "unknown"s at you this seems to
> correlate with an inability to read bodies of messages in Thunderbird.
> The solution in both cases is to close and restart the application (not
> the screenreader.) I hope this info is useful in tracking down the
> origins of this rather nasty and irritating bug!
>
>
> ------------------------------------------------------------------------------
> Developer Access Program for Intel Xeon Phi Processors
> Access to Intel Xeon Phi processor-based developer platforms.
> With one year of Intel Parallel Studio XE.
> Training and support from Colfax.
> Order your platform today.http://sdm.link/xeonphi
> _______________________________________________
> Nvda-devel mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi


_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel



------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|

Re: "unknown" firefox issue

Ian Sharpe
In reply to this post by James Teh
I'm also using the 32 bit version and experience the same issue.


From: James Teh [mailto:[hidden email]]
Sent: 08 December 2016 22:35
To: NVDA screen reader development
Subject: Re: [Nvda-devel] "unknown" firefox issue

Can anyone experiencing this please confirm whether they're using 64 bit Firefox/Thunderbird or 32 bit? Note that running 64 bit Windows does not necessarily imply 64 bit Firefox, so you should check. You can check this in Help -> About. If it's 64 bit, it'll report 64-bit after the version number.

On Mon, 5 Dec 2016 at 6:13 pm, Sarah Alawami <[hidden email]> wrote:
Actually for me the unknown happens even after FF has ben open for a few minutes and no I can't discern a pattern either, it just happens at random times.

> On Dec 5, 2016, at 4:39 PM, Drew Mochak <[hidden email]> wrote:
>
> Restarting the thread, because my responses to it were getting bounced
> back as too large for some reason. This issue refers to NVDA announcing
> "unknown" in firefox when the user tries to navigate certain web pages,
> in circumstances yet to be determined. (my repro case is to load gmail
> and navigate the message list, but I've had it happen on websites
> unaffiliated with Google.)
>
>
> James, I can confirm that the issue reproduces even with all add-ons
> disabled, although it took quite a while to do so. The only
> commonalities I've been able to find so far are that it only happens if
> FF has been open a long time--as in, several hours or days. It might be
> related to playing full-screen video--but not specific to Flash, as I
> also disabled that plugin. Incidentally, there is another bug related to
> fullscreen video: when you exit it, browse mode doesn't want to come
> back until you close and re-open the tab. But I digress. Another oddity
> that I noticed is that it doesn't only affect Firefox, but Thunderbird
> as well; if the browser starts chucking "unknown"s at you this seems to
> correlate with an inability to read bodies of messages in Thunderbird.
> The solution in both cases is to close and restart the application (not
> the screenreader.) I hope this info is useful in tracking down the
> origins of this rather nasty and irritating bug!
>
>
> ------------------------------------------------------------------------------
> Developer Access Program for Intel Xeon Phi Processors
> Access to Intel Xeon Phi processor-based developer platforms.
> With one year of Intel Parallel Studio XE.
> Training and support from Colfax.
> Order your platform today.http://sdm.link/xeonphi
> _______________________________________________
> Nvda-devel mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel

------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|

Re: "unknown" firefox issue

Brandon Keith Biggs
Hello,
Here is a better view of the bug from Firefox 32 bit on my 64 bit Windows 10 machine with the latest stable NVDA (2016.3).
I move through google that says unknown, restart NVDA, copy the log once, then go to my gmail and find more unknowns, so copy the log again.

INFO - globalCommands.GlobalCommands.script_navigatorObject_devInfo (01:06:09):
Developer info for navigator object:
name: None
role: ROLE_UNKNOWN
states:
isFocusable: False
hasFocus: False
Python object: <NVDAObjects.IAccessible.IAccessible object at 0x04F95AD0>
Python class mro: (<class 'NVDAObjects.IAccessible.IAccessible'>, <class 'NVDAObjects.window.Window'>, <class 'NVDAObjects.NVDAObject'>, <class 'baseObject.ScriptableObject'>, <class 'baseObject.AutoPropertyObject'>, <type 'object'>)
description: None
location: None
value: None
appModule: <'firefox' (appName u'firefox', process ID 10292) at address 4e5b0d0>
appModule.productName: u'Firefox'
appModule.productVersion: u'50.0.2'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 4131604
windowClassName: u'MozillaWindowClass'
windowControlID: 0
windowStyle: 382664704
windowThreadID: 10296
windowText: u'Google - Mozilla Firefox'
displayText: exception: 'NoneType' object is not iterable
IAccessibleObject: <POINTER(IAccessible) ptr=0x648db8 at 4f5d300>
IAccessibleChildID: 1976900320
IAccessible event parameters: windowHandle=4131604, objectID=-4, childID=1976900320
IAccessible accName: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))
IAccessible accRole: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))
IAccessible accState: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))
IAccessible accDescription: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))
IAccessible accValue: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))
ERROR - scriptHandler.executeScript (01:07:16):
error executing script: <bound method Dynamic_EditableTextWithAutoSelectDetectionEditorMozillaIAccessible.script_caret_moveByLine of <NVDAObjects.Dynamic_EditableTextWithAutoSelectDetectionEditorMozillaIAccessible object at 0x050BF8F0>> with gesture u'down arrow'
Traceback (most recent call last):
  File "scriptHandler.pyo", line 186, in executeScript
  File "editableText.pyo", line 143, in script_caret_moveByLine
  File "editableText.pyo", line 103, in _caretMovementScriptHelper
  File "editableText.pyo", line 89, in _caretScriptPostMovedHelper
  File "speech.pyo", line 673, in speakTextInfo
  File "NVDAObjects\IAccessible\ia2TextMozilla.pyo", line 303, in getTextWithFields
  File "NVDAObjects\IAccessible\ia2TextMozilla.pyo", line 252, in _getText
AttributeError: 'NoneType' object has no attribute 'obj'
INFO - globalCommands.GlobalCommands.script_navigatorObject_devInfo (01:07:28):
Developer info for navigator object:
name: None
role: ROLE_UNKNOWN
states:
isFocusable: False
hasFocus: False
Python object: <NVDAObjects.IAccessible.IAccessible object at 0x04F95FF0>
Python class mro: (<class 'NVDAObjects.IAccessible.IAccessible'>, <class 'NVDAObjects.window.Window'>, <class 'NVDAObjects.NVDAObject'>, <class 'baseObject.ScriptableObject'>, <class 'baseObject.AutoPropertyObject'>, <type 'object'>)
description: None
location: None
value: None
appModule: <'firefox' (appName u'firefox', process ID 10292) at address 4e5b0d0>
appModule.productName: u'Firefox'
appModule.productVersion: u'50.0.2'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 1376968
windowClassName: u'MozillaWindowClass'
windowControlID: 0
windowStyle: 382664704
windowThreadID: 10296
windowText: u'Inbox (50,351) - [hidden email] - Gmail - Mozilla Firefox'
displayText: exception: 'NoneType' object is not iterable
IAccessibleObject: <POINTER(IAccessible) ptr=0xa230918 at 4f5db20>
IAccessibleChildID: 1889389776
IAccessible event parameters: windowHandle=1376968, objectID=-4, childID=1889389776
IAccessible accName: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))
IAccessible accRole: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))
IAccessible accState: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))
IAccessible accDescription: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))
IAccessible accValue: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

Thanks,



On Fri, Dec 9, 2016 at 12:16 AM, Ian Sharpe <[hidden email]> wrote:
I'm also using the 32 bit version and experience the same issue.


From: James Teh [mailto:[hidden email]]
Sent: 08 December 2016 22:35
To: NVDA screen reader development
Subject: Re: [Nvda-devel] "unknown" firefox issue

Can anyone experiencing this please confirm whether they're using 64 bit Firefox/Thunderbird or 32 bit? Note that running 64 bit Windows does not necessarily imply 64 bit Firefox, so you should check. You can check this in Help -> About. If it's 64 bit, it'll report 64-bit after the version number.

On Mon, 5 Dec 2016 at 6:13 pm, Sarah Alawami <[hidden email]> wrote:
Actually for me the unknown happens even after FF has ben open for a few minutes and no I can't discern a pattern either, it just happens at random times.

> On Dec 5, 2016, at 4:39 PM, Drew Mochak <[hidden email]> wrote:
>
> Restarting the thread, because my responses to it were getting bounced
> back as too large for some reason. This issue refers to NVDA announcing
> "unknown" in firefox when the user tries to navigate certain web pages,
> in circumstances yet to be determined. (my repro case is to load gmail
> and navigate the message list, but I've had it happen on websites
> unaffiliated with Google.)
>
>
> James, I can confirm that the issue reproduces even with all add-ons
> disabled, although it took quite a while to do so. The only
> commonalities I've been able to find so far are that it only happens if
> FF has been open a long time--as in, several hours or days. It might be
> related to playing full-screen video--but not specific to Flash, as I
> also disabled that plugin. Incidentally, there is another bug related to
> fullscreen video: when you exit it, browse mode doesn't want to come
> back until you close and re-open the tab. But I digress. Another oddity
> that I noticed is that it doesn't only affect Firefox, but Thunderbird
> as well; if the browser starts chucking "unknown"s at you this seems to
> correlate with an inability to read bodies of messages in Thunderbird.
> The solution in both cases is to close and restart the application (not
> the screenreader.) I hope this info is useful in tracking down the
> origins of this rather nasty and irritating bug!
>
>
> ------------------------------------------------------------------------------
> Developer Access Program for Intel Xeon Phi Processors
> Access to Intel Xeon Phi processor-based developer platforms.
> With one year of Intel Parallel Studio XE.
> Training and support from Colfax.
> Order your platform today.http://sdm.link/xeonphi
> _______________________________________________
> Nvda-devel mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel

------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel



------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|

Re: "unknown" firefox issue

Brandon Keith Biggs
In reply to this post by Ian Sharpe
Hello,
Here is the log from NVDA 2016.3 on Firefox 32 on a 64 bit windows 10 machine. I was on gmail standard view. I was in my inbox. I arrowed down 6 times, arrowed up 6 times (all of which said "unknown"), pressed left arrow which said "inbox", arrowed down to "starred", arrowed up to "inbox", and pressed enter, then hit right arrow to enter into my inbox. I then pressed up and down arrow keys each 6 times like at the beginning, then copied the log:

INFO - globalCommands.GlobalCommands.script_navigatorObject_devInfo (02:39:14):
Developer info for navigator object:
name: None
role: ROLE_UNKNOWN
states:
isFocusable: False
hasFocus: False
Python object: <NVDAObjects.IAccessible.IAccessible object at 0x0523A970>
Python class mro: (<class 'NVDAObjects.IAccessible.IAccessible'>, <class 'NVDAObjects.window.Window'>, <class 'NVDAObjects.NVDAObject'>, <class 'baseObject.ScriptableObject'>, <class 'baseObject.AutoPropertyObject'>, <type 'object'>)
description: None
location: None
value: None
appModule: <'firefox' (appName u'firefox', process ID 10292) at address 4e110d0>
appModule.productName: u'Firefox'
appModule.productVersion: u'50.0.2'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 1376968
windowClassName: u'MozillaWindowClass'
windowControlID: 0
windowStyle: 382664704
windowThreadID: 10296
windowText: u'Inbox (50,353) - [hidden email] - Gmail - Mozilla Firefox'
displayText: exception: 'NoneType' object is not iterable
IAccessibleObject: <POINTER(IAccessible) ptr=0x600350 at 4f36030>
IAccessibleChildID: 2131895632
IAccessible event parameters: windowHandle=1376968, objectID=-4, childID=2131895632
IAccessible accName: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))
IAccessible accRole: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))
IAccessible accState: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))
IAccessible accDescription: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))
IAccessible accValue: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))




On Fri, Dec 9, 2016 at 12:16 AM, Ian Sharpe <[hidden email]> wrote:
I'm also using the 32 bit version and experience the same issue.


From: James Teh [mailto:[hidden email]]
Sent: 08 December 2016 22:35
To: NVDA screen reader development
Subject: Re: [Nvda-devel] "unknown" firefox issue

Can anyone experiencing this please confirm whether they're using 64 bit Firefox/Thunderbird or 32 bit? Note that running 64 bit Windows does not necessarily imply 64 bit Firefox, so you should check. You can check this in Help -> About. If it's 64 bit, it'll report 64-bit after the version number.

On Mon, 5 Dec 2016 at 6:13 pm, Sarah Alawami <[hidden email]> wrote:
Actually for me the unknown happens even after FF has ben open for a few minutes and no I can't discern a pattern either, it just happens at random times.

> On Dec 5, 2016, at 4:39 PM, Drew Mochak <[hidden email]> wrote:
>
> Restarting the thread, because my responses to it were getting bounced
> back as too large for some reason. This issue refers to NVDA announcing
> "unknown" in firefox when the user tries to navigate certain web pages,
> in circumstances yet to be determined. (my repro case is to load gmail
> and navigate the message list, but I've had it happen on websites
> unaffiliated with Google.)
>
>
> James, I can confirm that the issue reproduces even with all add-ons
> disabled, although it took quite a while to do so. The only
> commonalities I've been able to find so far are that it only happens if
> FF has been open a long time--as in, several hours or days. It might be
> related to playing full-screen video--but not specific to Flash, as I
> also disabled that plugin. Incidentally, there is another bug related to
> fullscreen video: when you exit it, browse mode doesn't want to come
> back until you close and re-open the tab. But I digress. Another oddity
> that I noticed is that it doesn't only affect Firefox, but Thunderbird
> as well; if the browser starts chucking "unknown"s at you this seems to
> correlate with an inability to read bodies of messages in Thunderbird.
> The solution in both cases is to close and restart the application (not
> the screenreader.) I hope this info is useful in tracking down the
> origins of this rather nasty and irritating bug!
>
>
> ------------------------------------------------------------------------------
> Developer Access Program for Intel Xeon Phi Processors
> Access to Intel Xeon Phi processor-based developer platforms.
> With one year of Intel Parallel Studio XE.
> Training and support from Colfax.
> Order your platform today.http://sdm.link/xeonphi
> _______________________________________________
> Nvda-devel mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel

------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel



------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|

android studio enable accessibility option problem

Mgr. Janusz Chmiel-3
In reply to this post by Brandon Keith Biggs
Dear members of this list,
Would somebody of you try to confirm, if enabling accessibility support
inside Android studio options dialog really causes, that NVDA will stop
to support Android studio?
For now, there is paradox situation. If accessibility support inside
Android studio have been disabled, NVDA support it with no issues.
I mean official Android studio build, no beta or canari builds.
There is also issue when Android studio is starting. Accessibility is
disabled.
NVDA generating following problem.
May be, that it is OK to ignore this behaviour.

ERROR - queueHandler.flushQueue (11:38:02):
Error in func event_stateChange from JABHandler.internalFunctionQueue
Traceback (most recent call last):
   File "queueHandler.pyc", line 50, in flushQueue
   File "JABHandler.pyc", line 629, in event_stateChange
   File "NVDAObjects\__init__.pyc", line 70, in __call__
   File "NVDAObjects\JAB\__init__.pyc", line 217, in __init__
   File "NVDAObjects\window\__init__.pyc", line 166, in __init__
ValueError: invalid or not specified window handle


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|

Re: "unknown" firefox issue

Alberto Buffolino
In reply to this post by Brandon Keith Biggs
Brandon Keith Biggs (il 09/12/2016 08.18) ha scritto:
> Hello, I am using the 32 bit on my 64 bit machine. Thanks,
Same here.
Alberto

------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|

Re: "unknown" firefox issue

Brian's Mail list account BY
And so am I, windows 7 and windows 10 and even xp, though the 64 bit
machines can run 51 of firefox but xp only 50
 except the amd machines which can only run 48.
 Brian

[hidden email]
Sent via blueyonder.
Please address personal email to:-
[hidden email], putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Alberto Buffolino" <[hidden email]>
To: "NVDA screen reader development" <[hidden email]>
Sent: Friday, December 09, 2016 11:02 AM
Subject: Re: [Nvda-devel] "unknown" firefox issue


> Brandon Keith Biggs (il 09/12/2016 08.18) ha scritto:
>> Hello, I am using the 32 bit on my 64 bit machine. Thanks,
> Same here.
> Alberto
>
> ------------------------------------------------------------------------------
> Developer Access Program for Intel Xeon Phi Processors
> Access to Intel Xeon Phi processor-based developer platforms.
> With one year of Intel Parallel Studio XE.
> Training and support from Colfax.
> Order your platform today.http://sdm.link/xeonphi
> _______________________________________________
> Nvda-devel mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/nvda-devel 


------------------------------------------------------------------------------
Developer Access Program for Intel Xeon Phi Processors
Access to Intel Xeon Phi processor-based developer platforms.
With one year of Intel Parallel Studio XE.
Training and support from Colfax.
Order your platform today.http://sdm.link/xeonphi
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
12