problems with restarting NVDA

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problems with restarting NVDA

Travis Siegel
I've been having trouble lately restarting NVDA when it misbehaves.  For
some reason, my shortcut key (control-alt-N doesn't work), and the only
way to restart nvda is to go into the task manager, and kill it.  Then,
I need to go into the menus, or open a dos prompt, and restart it that
way.  Almost every time, after I get it restarted, I find this dialog
waiting for me:


nvdaHelperRemote (injection_terminate) Error waiting for local thread to
die, already dead or not responding.


Then, there's an OK button to press, and the dialog goes away. I'm
wondering if this dialog is the cause of NVDA not restarting. If this
helper program isn't able to do it's thing, then perhaps it's preventing
NVDA from restarting.  If this is indeed the case, this dialog should
probably be changed to a simple delayed message. I.E. display this
message for 5 seconds or so, then allow it to disappear on it's own, so
that the nvdahelper program can continue on and do it's thing.  If this
is the program that restarts nvda, having it stuck waiting for an ok
button to be pressed is preventing it from doing it's job.

Any comments on this one?



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Re: problems with restarting NVDA

David Hilton


Enviado desde mi iPhone

> El mar. 23, 2017, a las 7:49 PM, Travis Sieg The only other time I have seen that dialogue, is when something else is preventing it from restarting, either itself, or another program. el <[hidden email]> escribió:
>
> I've been having trouble lately restarting NVDA when it misbehaves.  For
> some reason, my shortcut key (control-alt-N doesn't work), and the only
> way to restart nvda is to go into the task manager, and kill it.  Then,
> I need to go into the menus, or open a dos prompt, and restart it that
> way.  Almost every time, after I get it restarted, I find this dialog
> waiting for me:
>
>
> nvdaHelperRemote (injection_terminate) Error waiting for local thread to
> die, already dead or not responding.
>
>
> Then, there's an OK button to press, and the dialog goes away. I'm
> wondering if this dialog is the cause of NVDA not restarting. If this
> helper program isn't able to do it's thing, then perhaps it's preventing
> NVDA from restarting.  If this is indeed the case, this dialog should
> probably be changed to a simple delayed message. I.E. display this
> message for 5 seconds or so, then allow it to disappear on it's own, so
> that the nvdahelper program can continue on and do it's thing.  If this
> is the program that restarts nvda, having it stuck waiting for an ok
> button to be pressed is preventing it from doing it's job.
>
> Any comments on this one?
>
>
>
> ---
> This email has been checked for viruses by Avast antivirus software.
> https://www.avast.com/antivirus
>
>
> ------------------------------------------------------------------------------
> Check out the vibrant tech community on one of the world's most
> engaging tech sites, Slashdot.org! http://sdm.link/slashdot
> _______________________________________________
> Nvda-devel mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/nvda-devel

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Re: problems with restarting NVDA

David Hilton
In reply to this post by Travis Siegel
The next time you get this dialogue, before adding the OK, go into the log viewer, and see if anything in there is giving any other indications of what could be starting or stopping the program. Please note. After hitting OK, your configuration might be reset, thus making the Lockview were obsolete. If several files are erased from the core files and folders of the program, that might also prevent it from restarting. If you would like to double check your shortcut, make a portable coffee, and then, after the portable copy has been made, run it, and then reinstall it onto your system. You will be presented with a dialogue asking you if you want to enable the shortcut checkbooks after that is checked on the installation is normal it should relabel the shortcut you can use the same process to disable the shortcut.

Enviado desde mi iPhone

> El mar. 23, 2017, a las 7:49 PM, Travis Siegel <[hidden email]> escribió:
>
> I've been having trouble lately restarting NVDA when it misbehaves.  For
> some reason, my shortcut key (control-alt-N doesn't work), and the only
> way to restart nvda is to go into the task manager, and kill it.  Then,
> I need to go into the menus, or open a dos prompt, and restart it that
> way.  Almost every time, after I get it restarted, I find this dialog
> waiting for me:
>
>
> nvdaHelperRemote (injection_terminate) Error waiting for local thread to
> die, already dead or not responding.
>
>
> Then, there's an OK button to press, and the dialog goes away. I'm
> wondering if this dialog is the cause of NVDA not restarting. If this
> helper program isn't able to do it's thing, then perhaps it's preventing
> NVDA from restarting.  If this is indeed the case, this dialog should
> probably be changed to a simple delayed message. I.E. display this
> message for 5 seconds or so, then allow it to disappear on it's own, so
> that the nvdahelper program can continue on and do it's thing.  If this
> is the program that restarts nvda, having it stuck waiting for an ok
> button to be pressed is preventing it from doing it's job.
>
> Any comments on this one?
>
>
>
> ---
> This email has been checked for viruses by Avast antivirus software.
> https://www.avast.com/antivirus
>
>
> ------------------------------------------------------------------------------
> Check out the vibrant tech community on one of the world's most
> engaging tech sites, Slashdot.org! http://sdm.link/slashdot
> _______________________________________________
> Nvda-devel mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/nvda-devel

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Re: problems with restarting NVDA

Brian's Mail list account BY
I had this problem about a week ago. i never did find the reason for it
except that for some weird reason ever since my carefully set up read all
with hazel in speech platform  which is different to my espeak for
everything else persists in now using the us voice not the uk Hazel set up
in the  speech dialogue.
 So whether profiles are corrupted in some way I have no idea. I did as you
suggest and re installed and it recreated the desktop shortcut, which did
not look wrong when you looked at it in the first place, but failed to
launch nvda.
 It was all very strange.
 Brian

[hidden email]
Sent via blueyonder.
Please address personal email to:-
[hidden email], putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "David Hilton" <[hidden email]>
To: "NVDA screen reader development" <[hidden email]>
Sent: Friday, March 24, 2017 4:01 AM
Subject: Re: [Nvda-devel] problems with restarting NVDA


> The next time you get this dialogue, before adding the OK, go into the log
> viewer, and see if anything in there is giving any other indications of
> what could be starting or stopping the program. Please note. After hitting
> OK, your configuration might be reset, thus making the Lockview were
> obsolete. If several files are erased from the core files and folders of
> the program, that might also prevent it from restarting. If you would like
> to double check your shortcut, make a portable coffee, and then, after the
> portable copy has been made, run it, and then reinstall it onto your
> system. You will be presented with a dialogue asking you if you want to
> enable the shortcut checkbooks after that is checked on the installation
> is normal it should relabel the shortcut you can use the same process to
> disable the shortcut.
>
> Enviado desde mi iPhone
>
>> El mar. 23, 2017, a las 7:49 PM, Travis Siegel <[hidden email]>
>> escribió:
>>
>> I've been having trouble lately restarting NVDA when it misbehaves.  For
>> some reason, my shortcut key (control-alt-N doesn't work), and the only
>> way to restart nvda is to go into the task manager, and kill it.  Then,
>> I need to go into the menus, or open a dos prompt, and restart it that
>> way.  Almost every time, after I get it restarted, I find this dialog
>> waiting for me:
>>
>>
>> nvdaHelperRemote (injection_terminate) Error waiting for local thread to
>> die, already dead or not responding.
>>
>>
>> Then, there's an OK button to press, and the dialog goes away. I'm
>> wondering if this dialog is the cause of NVDA not restarting. If this
>> helper program isn't able to do it's thing, then perhaps it's preventing
>> NVDA from restarting.  If this is indeed the case, this dialog should
>> probably be changed to a simple delayed message. I.E. display this
>> message for 5 seconds or so, then allow it to disappear on it's own, so
>> that the nvdahelper program can continue on and do it's thing.  If this
>> is the program that restarts nvda, having it stuck waiting for an ok
>> button to be pressed is preventing it from doing it's job.
>>
>> Any comments on this one?
>>
>>
>>
>> ---
>> This email has been checked for viruses by Avast antivirus software.
>> https://www.avast.com/antivirus
>>
>>
>> ------------------------------------------------------------------------------
>> Check out the vibrant tech community on one of the world's most
>> engaging tech sites, Slashdot.org! http://sdm.link/slashdot
>> _______________________________________________
>> Nvda-devel mailing list
>> [hidden email]
>> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>
> ------------------------------------------------------------------------------
> Check out the vibrant tech community on one of the world's most
> engaging tech sites, Slashdot.org! http://sdm.link/slashdot
> _______________________________________________
> Nvda-devel mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>


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Re: problems with restarting NVDA

David Hilton
Just as reinstallation solves the problem of the shortcut key not working, creation of a portable user config might be useful for reinstallation when the configuration profiles and other configuration settings are not working as expected. I recommend re-configuring Hazel, and then making a portable user configuration, or a portable copy of the software, for he save and use in case of this happening again. Reinstalling or recopying the user config might not solve the entire problem, you might have to raise your current user configuration files, reset the software to factory defaults, and then reinstall your specific user configuration. In order to make the changes effective.

Sent from my iPhone

> On Mar 24, 2017, at 2:24 AM, Brian's Mail list account BY <[hidden email]> wrote:
>
> I had this problem about a week ago. i never did find the reason for it
> except that for some weird reason ever since my carefully set up read all
> with hazel in speech platform  which is different to my espeak for
> everything else persists in now using the us voice not the uk Hazel set up
> in the  speech dialogue.
> So whether profiles are corrupted in some way I have no idea. I did as you
> suggest and re installed and it recreated the desktop shortcut, which did
> not look wrong when you looked at it in the first place, but failed to
> launch nvda.
> It was all very strange.
> Brian
>
> [hidden email]
> Sent via blueyonder.
> Please address personal email to:-
> [hidden email], putting 'Brian Gaff'
> in the display name field.
> ----- Original Message -----
> From: "David Hilton" <[hidden email]>
> To: "NVDA screen reader development" <[hidden email]>
> Sent: Friday, March 24, 2017 4:01 AM
> Subject: Re: [Nvda-devel] problems with restarting NVDA
>
>
>> The next time you get this dialogue, before adding the OK, go into the log
>> viewer, and see if anything in there is giving any other indications of
>> what could be starting or stopping the program. Please note. After hitting
>> OK, your configuration might be reset, thus making the Lockview were
>> obsolete. If several files are erased from the core files and folders of
>> the program, that might also prevent it from restarting. If you would like
>> to double check your shortcut, make a portable coffee, and then, after the
>> portable copy has been made, run it, and then reinstall it onto your
>> system. You will be presented with a dialogue asking you if you want to
>> enable the shortcut checkbooks after that is checked on the installation
>> is normal it should relabel the shortcut you can use the same process to
>> disable the shortcut.
>>
>> Enviado desde mi iPhone
>>
>>> El mar. 23, 2017, a las 7:49 PM, Travis Siegel <[hidden email]>
>>> escribió:
>>>
>>> I've been having trouble lately restarting NVDA when it misbehaves.  For
>>> some reason, my shortcut key (control-alt-N doesn't work), and the only
>>> way to restart nvda is to go into the task manager, and kill it.  Then,
>>> I need to go into the menus, or open a dos prompt, and restart it that
>>> way.  Almost every time, after I get it restarted, I find this dialog
>>> waiting for me:
>>>
>>>
>>> nvdaHelperRemote (injection_terminate) Error waiting for local thread to
>>> die, already dead or not responding.
>>>
>>>
>>> Then, there's an OK button to press, and the dialog goes away. I'm
>>> wondering if this dialog is the cause of NVDA not restarting. If this
>>> helper program isn't able to do it's thing, then perhaps it's preventing
>>> NVDA from restarting.  If this is indeed the case, this dialog should
>>> probably be changed to a simple delayed message. I.E. display this
>>> message for 5 seconds or so, then allow it to disappear on it's own, so
>>> that the nvdahelper program can continue on and do it's thing.  If this
>>> is the program that restarts nvda, having it stuck waiting for an ok
>>> button to be pressed is preventing it from doing it's job.
>>>
>>> Any comments on this one?
>>>
>>>
>>>
>>> ---
>>> This email has been checked for viruses by Avast antivirus software.
>>> https://www.avast.com/antivirus
>>>
>>>
>>> ------------------------------------------------------------------------------
>>> Check out the vibrant tech community on one of the world's most
>>> engaging tech sites, Slashdot.org! http://sdm.link/slashdot
>>> _______________________________________________
>>> Nvda-devel mailing list
>>> [hidden email]
>>> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>>
>> ------------------------------------------------------------------------------
>> Check out the vibrant tech community on one of the world's most
>> engaging tech sites, Slashdot.org! http://sdm.link/slashdot
>> _______________________________________________
>> Nvda-devel mailing list
>> [hidden email]
>> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>>
>
>
> ------------------------------------------------------------------------------
> Check out the vibrant tech community on one of the world's most
> engaging tech sites, Slashdot.org! http://sdm.link/slashdot
> _______________________________________________
> Nvda-devel mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/nvda-devel

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Re: problems with restarting NVDA

Brian Gaff Lineone downstairs
No that failed and left the americaln voice when installed. Next time I'm
going to take out the say all profile, make sure hazel is workin reconfigure
the say all profile again.



Brian

[hidden email]
Brian Gaff's other account.

----- Original Message -----
From: "David Hilton" <[hidden email]>
To: "NVDA screen reader development" <[hidden email]>
Sent: Friday, March 24, 2017 4:14 PM
Subject: Re: [Nvda-devel] problems with restarting NVDA


> Just as reinstallation solves the problem of the shortcut key not working,
> creation of a portable user config might be useful for reinstallation when
> the configuration profiles and other configuration settings are not
> working as expected. I recommend re-configuring Hazel, and then making a
> portable user configuration, or a portable copy of the software, for he
> save and use in case of this happening again. Reinstalling or recopying
> the user config might not solve the entire problem, you might have to
> raise your current user configuration files, reset the software to factory
> defaults, and then reinstall your specific user configuration. In order to
> make the changes effective.
>
> Sent from my iPhone
>
>> On Mar 24, 2017, at 2:24 AM, Brian's Mail list account BY
>> <[hidden email]> wrote:
>>
>> I had this problem about a week ago. i never did find the reason for it
>> except that for some weird reason ever since my carefully set up read all
>> with hazel in speech platform  which is different to my espeak for
>> everything else persists in now using the us voice not the uk Hazel set
>> up
>> in the  speech dialogue.
>> So whether profiles are corrupted in some way I have no idea. I did as
>> you
>> suggest and re installed and it recreated the desktop shortcut, which did
>> not look wrong when you looked at it in the first place, but failed to
>> launch nvda.
>> It was all very strange.
>> Brian
>>
>> [hidden email]
>> Sent via blueyonder.
>> Please address personal email to:-
>> [hidden email], putting 'Brian Gaff'
>> in the display name field.
>> ----- Original Message -----
>> From: "David Hilton" <[hidden email]>
>> To: "NVDA screen reader development" <[hidden email]>
>> Sent: Friday, March 24, 2017 4:01 AM
>> Subject: Re: [Nvda-devel] problems with restarting NVDA
>>
>>
>>> The next time you get this dialogue, before adding the OK, go into the
>>> log
>>> viewer, and see if anything in there is giving any other indications of
>>> what could be starting or stopping the program. Please note. After
>>> hitting
>>> OK, your configuration might be reset, thus making the Lockview were
>>> obsolete. If several files are erased from the core files and folders of
>>> the program, that might also prevent it from restarting. If you would
>>> like
>>> to double check your shortcut, make a portable coffee, and then, after
>>> the
>>> portable copy has been made, run it, and then reinstall it onto your
>>> system. You will be presented with a dialogue asking you if you want to
>>> enable the shortcut checkbooks after that is checked on the installation
>>> is normal it should relabel the shortcut you can use the same process to
>>> disable the shortcut.
>>>
>>> Enviado desde mi iPhone
>>>
>>>> El mar. 23, 2017, a las 7:49 PM, Travis Siegel <[hidden email]>
>>>> escribió:
>>>>
>>>> I've been having trouble lately restarting NVDA when it misbehaves.
>>>> For
>>>> some reason, my shortcut key (control-alt-N doesn't work), and the only
>>>> way to restart nvda is to go into the task manager, and kill it.  Then,
>>>> I need to go into the menus, or open a dos prompt, and restart it that
>>>> way.  Almost every time, after I get it restarted, I find this dialog
>>>> waiting for me:
>>>>
>>>>
>>>> nvdaHelperRemote (injection_terminate) Error waiting for local thread
>>>> to
>>>> die, already dead or not responding.
>>>>
>>>>
>>>> Then, there's an OK button to press, and the dialog goes away. I'm
>>>> wondering if this dialog is the cause of NVDA not restarting. If this
>>>> helper program isn't able to do it's thing, then perhaps it's
>>>> preventing
>>>> NVDA from restarting.  If this is indeed the case, this dialog should
>>>> probably be changed to a simple delayed message. I.E. display this
>>>> message for 5 seconds or so, then allow it to disappear on it's own, so
>>>> that the nvdahelper program can continue on and do it's thing.  If this
>>>> is the program that restarts nvda, having it stuck waiting for an ok
>>>> button to be pressed is preventing it from doing it's job.
>>>>
>>>> Any comments on this one?
>>>>
>>>>
>>>>
>>>> ---
>>>> This email has been checked for viruses by Avast antivirus software.
>>>> https://www.avast.com/antivirus
>>>>
>>>>
>>>> ------------------------------------------------------------------------------
>>>> Check out the vibrant tech community on one of the world's most
>>>> engaging tech sites, Slashdot.org! http://sdm.link/slashdot
>>>> _______________________________________________
>>>> Nvda-devel mailing list
>>>> [hidden email]
>>>> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>>>
>>> ------------------------------------------------------------------------------
>>> Check out the vibrant tech community on one of the world's most
>>> engaging tech sites, Slashdot.org! http://sdm.link/slashdot
>>> _______________________________________________
>>> Nvda-devel mailing list
>>> [hidden email]
>>> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>>>
>>
>>
>> ------------------------------------------------------------------------------
>> Check out the vibrant tech community on one of the world's most
>> engaging tech sites, Slashdot.org! http://sdm.link/slashdot
>> _______________________________________________
>> Nvda-devel mailing list
>> [hidden email]
>> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>
> ------------------------------------------------------------------------------
> Check out the vibrant tech community on one of the world's most
> engaging tech sites, Slashdot.org! http://sdm.link/slashdot
> _______________________________________________
> Nvda-devel mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>


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Re: problems with restarting NVDA

Brian's Mail list account BY
In reply to this post by David Hilton
Actually it failed on this one, but I think it needs to be removed and reset
for some reason.
Brian

[hidden email]
Sent via blueyonder.
Please address personal email to:-
[hidden email], putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "David Hilton" <[hidden email]>
To: "NVDA screen reader development" <[hidden email]>
Sent: Friday, March 24, 2017 4:14 PM
Subject: Re: [Nvda-devel] problems with restarting NVDA


> Just as reinstallation solves the problem of the shortcut key not working,
> creation of a portable user config might be useful for reinstallation when
> the configuration profiles and other configuration settings are not
> working as expected. I recommend re-configuring Hazel, and then making a
> portable user configuration, or a portable copy of the software, for he
> save and use in case of this happening again. Reinstalling or recopying
> the user config might not solve the entire problem, you might have to
> raise your current user configuration files, reset the software to factory
> defaults, and then reinstall your specific user configuration. In order to
> make the changes effective.
>
> Sent from my iPhone
>
>> On Mar 24, 2017, at 2:24 AM, Brian's Mail list account BY
>> <[hidden email]> wrote:
>>
>> I had this problem about a week ago. i never did find the reason for it
>> except that for some weird reason ever since my carefully set up read all
>> with hazel in speech platform  which is different to my espeak for
>> everything else persists in now using the us voice not the uk Hazel set
>> up
>> in the  speech dialogue.
>> So whether profiles are corrupted in some way I have no idea. I did as
>> you
>> suggest and re installed and it recreated the desktop shortcut, which did
>> not look wrong when you looked at it in the first place, but failed to
>> launch nvda.
>> It was all very strange.
>> Brian
>>
>> [hidden email]
>> Sent via blueyonder.
>> Please address personal email to:-
>> [hidden email], putting 'Brian Gaff'
>> in the display name field.
>> ----- Original Message -----
>> From: "David Hilton" <[hidden email]>
>> To: "NVDA screen reader development" <[hidden email]>
>> Sent: Friday, March 24, 2017 4:01 AM
>> Subject: Re: [Nvda-devel] problems with restarting NVDA
>>
>>
>>> The next time you get this dialogue, before adding the OK, go into the
>>> log
>>> viewer, and see if anything in there is giving any other indications of
>>> what could be starting or stopping the program. Please note. After
>>> hitting
>>> OK, your configuration might be reset, thus making the Lockview were
>>> obsolete. If several files are erased from the core files and folders of
>>> the program, that might also prevent it from restarting. If you would
>>> like
>>> to double check your shortcut, make a portable coffee, and then, after
>>> the
>>> portable copy has been made, run it, and then reinstall it onto your
>>> system. You will be presented with a dialogue asking you if you want to
>>> enable the shortcut checkbooks after that is checked on the installation
>>> is normal it should relabel the shortcut you can use the same process to
>>> disable the shortcut.
>>>
>>> Enviado desde mi iPhone
>>>
>>>> El mar. 23, 2017, a las 7:49 PM, Travis Siegel <[hidden email]>
>>>> escribió:
>>>>
>>>> I've been having trouble lately restarting NVDA when it misbehaves.
>>>> For
>>>> some reason, my shortcut key (control-alt-N doesn't work), and the only
>>>> way to restart nvda is to go into the task manager, and kill it.  Then,
>>>> I need to go into the menus, or open a dos prompt, and restart it that
>>>> way.  Almost every time, after I get it restarted, I find this dialog
>>>> waiting for me:
>>>>
>>>>
>>>> nvdaHelperRemote (injection_terminate) Error waiting for local thread
>>>> to
>>>> die, already dead or not responding.
>>>>
>>>>
>>>> Then, there's an OK button to press, and the dialog goes away. I'm
>>>> wondering if this dialog is the cause of NVDA not restarting. If this
>>>> helper program isn't able to do it's thing, then perhaps it's
>>>> preventing
>>>> NVDA from restarting.  If this is indeed the case, this dialog should
>>>> probably be changed to a simple delayed message. I.E. display this
>>>> message for 5 seconds or so, then allow it to disappear on it's own, so
>>>> that the nvdahelper program can continue on and do it's thing.  If this
>>>> is the program that restarts nvda, having it stuck waiting for an ok
>>>> button to be pressed is preventing it from doing it's job.
>>>>
>>>> Any comments on this one?
>>>>
>>>>
>>>>
>>>> ---
>>>> This email has been checked for viruses by Avast antivirus software.
>>>> https://www.avast.com/antivirus
>>>>
>>>>
>>>> ------------------------------------------------------------------------------
>>>> Check out the vibrant tech community on one of the world's most
>>>> engaging tech sites, Slashdot.org! http://sdm.link/slashdot
>>>> _______________________________________________
>>>> Nvda-devel mailing list
>>>> [hidden email]
>>>> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>>>
>>> ------------------------------------------------------------------------------
>>> Check out the vibrant tech community on one of the world's most
>>> engaging tech sites, Slashdot.org! http://sdm.link/slashdot
>>> _______________________________________________
>>> Nvda-devel mailing list
>>> [hidden email]
>>> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>>>
>>
>>
>> ------------------------------------------------------------------------------
>> Check out the vibrant tech community on one of the world's most
>> engaging tech sites, Slashdot.org! http://sdm.link/slashdot
>> _______________________________________________
>> Nvda-devel mailing list
>> [hidden email]
>> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>
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