NVDA Crashes after closing powerpoint 2013

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NVDA Crashes after closing powerpoint 2013

Brandon Keith Biggs
Hello,
Does anyone else have this problem? Does anyone know where I can open up a log that is for the last run? The log I do see is for the current instance I believe.
Thanks,


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Re: NVDA Crashes after closing powerpoint 2013

derek riemer
The log is in %temp%\ and will be nvda-old.log after the crash unless you are running from portible. There should also be a .dmp file there as well.

On 5/5/2015 3:40 PM, Brandon Keith Biggs wrote:
Hello,
Does anyone else have this problem? Does anyone know where I can open up a log that is for the last run? The log I do see is for the current instance I believe.
Thanks,



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Re: NVDA Crashes after closing powerpoint 2013

Brandon Keith Biggs
Hello,
The log didn't say anything, but the bmp file doesn't say much either. But here it is:


Dump Summary
------------
Dump File:    nvda_crash.dmp : C:\Users\brandon\AppData\Local\Temp\nvda_crash.dmp
Last Write Time:    4/29/2015 5:03:39 PM
Process Name:    nvda.exe : C:\Program Files (x86)\NVDA\nvda.exe
Process Architecture:    x86
Exception Code:    0xC000001D
Exception Information:    The thread tried to execute an invalid instruction.
Heap Information:    Not Present

System Information
------------------
OS Version:    6.1.7601
CLR Version(s):   

Modules
-------
Module Name    Module Path    Module Version
-----------    -----------    --------------
nvda.exe    C:\Program Files (x86)\NVDA\nvda.exe    0.0.0.0
ntdll.dll    C:\Windows\SysWOW64\ntdll.dll    6.1.7601.18798
kernel32.dll    C:\Windows\SysWOW64\kernel32.dll    6.1.7601.18798
KERNELBASE.dll    C:\Windows\SysWOW64\KERNELBASE.dll    6.1.7601.18798
user32.dll    C:\Windows\SysWOW64\user32.dll    6.1.7601.17514
gdi32.dll    C:\Windows\SysWOW64\gdi32.dll    6.1.7601.18778
lpk.dll    C:\Windows\SysWOW64\lpk.dll    6.1.7601.18768
usp10.dll    C:\Windows\SysWOW64\usp10.dll    1.626.7601.18454
msvcrt.dll    C:\Windows\SysWOW64\msvcrt.dll    7.0.7601.17744
advapi32.dll    C:\Windows\SysWOW64\advapi32.dll    6.1.7601.18247
sechost.dll    C:\Windows\SysWOW64\sechost.dll    6.1.7600.16385
rpcrt4.dll    C:\Windows\SysWOW64\rpcrt4.dll    6.1.7601.18532
sspicli.dll    C:\Windows\SysWOW64\sspicli.dll    6.1.7601.18798
CRYPTBASE.dll    C:\Windows\SysWOW64\CRYPTBASE.dll    6.1.7600.16385
msvcr90.dll    C:\Windows\winsxs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\msvcr90.dll    9.0.30729.6161
imm32.dll    C:\Windows\System32\imm32.dll    6.1.7601.17514
msctf.dll    C:\Windows\SysWOW64\msctf.dll    6.1.7601.18731
nvinit.dll    C:\Windows\SysWOW64\nvinit.dll    9.18.13.3165
_etoured.dll    C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\_etoured.dll    0.0.0.0
nvd3d9wrap.dll    C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvd3d9wrap.dll    9.18.13.3165
setupapi.dll    C:\Windows\SysWOW64\setupapi.dll    6.1.7601.17514
cfgmgr32.dll    C:\Windows\SysWOW64\cfgmgr32.dll    6.1.7601.17621
oleaut32.dll    C:\Windows\SysWOW64\oleaut32.dll    6.1.7601.18679
ole32.dll    C:\Windows\SysWOW64\ole32.dll    6.1.7601.17514
devobj.dll    C:\Windows\SysWOW64\devobj.dll    6.1.7601.17621
nvdxgiwrap.dll    C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll    9.18.13.3165
python27.dll    C:\Program Files (x86)\NVDA\python27.dll    2.7.9150.1013
shell32.dll    C:\Windows\SysWOW64\shell32.dll    6.1.7601.18762
shlwapi.dll    C:\Windows\SysWOW64\shlwapi.dll    6.1.7601.17514
_ctypes.pyd    C:\Program Files (x86)\NVDA\_ctypes.pyd    0.0.0.0
_hashlib.pyd    C:\Program Files (x86)\NVDA\_hashlib.pyd    0.0.0.0
cryptsp.dll    C:\Windows\System32\cryptsp.dll    6.1.7601.18741
rsaenh.dll    C:\Windows\System32\rsaenh.dll    6.1.7600.16385
winsound.pyd    C:\Program Files (x86)\NVDA\winsound.pyd    0.0.0.0
winmm.dll    C:\Windows\System32\winmm.dll    6.1.7601.17514
uxtheme.dll    C:\Windows\System32\uxtheme.dll    6.1.7600.16385
MMDevAPI.dll    C:\Windows\System32\MMDevAPI.dll    6.1.7601.17514
propsys.dll    C:\Windows\System32\propsys.dll    7.0.7601.17514
wdmaud.drv    C:\Windows\System32\wdmaud.drv    6.1.7601.17514
ksuser.dll    C:\Windows\System32\ksuser.dll    6.1.7600.16385
avrt.dll    C:\Windows\System32\avrt.dll    6.1.7600.16385
AudioSes.dll    C:\Windows\System32\AudioSes.dll    6.1.7601.18741
msacm32.drv    C:\Windows\System32\msacm32.drv    6.1.7600.16385
msacm32.dll    C:\Windows\System32\msacm32.dll    6.1.7600.16385
midimap.dll    C:\Windows\System32\midimap.dll    6.1.7600.16385
clbcatq.dll    C:\Windows\SysWOW64\clbcatq.dll    2001.12.8530.16385
dwmapi.dll    C:\Windows\System32\dwmapi.dll    6.1.7600.16385
_socket.pyd    C:\Program Files (x86)\NVDA\_socket.pyd    0.0.0.0
ws2_32.dll    C:\Windows\SysWOW64\ws2_32.dll    6.1.7601.17514
nsi.dll    C:\Windows\SysWOW64\nsi.dll    6.1.7600.16385
_ssl.pyd    C:\Program Files (x86)\NVDA\_ssl.pyd    0.0.0.0
crypt32.dll    C:\Windows\SysWOW64\crypt32.dll    6.1.7601.18741
msasn1.dll    C:\Windows\SysWOW64\msasn1.dll    6.1.7601.17514
unicodedata.pyd    C:\Program Files (x86)\NVDA\unicodedata.pyd    0.0.0.0
pyexpat.pyd    C:\Program Files (x86)\NVDA\pyexpat.pyd    0.0.0.0
wx._core_.pyd    C:\Program Files (x86)\NVDA\wx._core_.pyd    0.0.0.0
wxbase30u_vc90.dll    C:\Program Files (x86)\NVDA\wxbase30u_vc90.dll    3.0.2.0
msvcp90.dll    C:\Windows\winsxs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\msvcp90.dll    9.0.30729.6161
wxbase30u_net_vc90.dll    C:\Program Files (x86)\NVDA\wxbase30u_net_vc90.dll    3.0.2.0
wsock32.dll    C:\Windows\System32\wsock32.dll    6.1.7600.16385
wxmsw30u_core_vc90.dll    C:\Program Files (x86)\NVDA\wxmsw30u_core_vc90.dll    3.0.2.0
comdlg32.dll    C:\Windows\SysWOW64\comdlg32.dll    6.1.7601.17514
comctl32.dll    C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll    6.10.7601.17514
winspool.drv    C:\Windows\System32\winspool.drv    6.1.7601.17514
wxmsw30u_adv_vc90.dll    C:\Program Files (x86)\NVDA\wxmsw30u_adv_vc90.dll    3.0.2.0
wx._gdi_.pyd    C:\Program Files (x86)\NVDA\wx._gdi_.pyd    0.0.0.0
wx._windows_.pyd    C:\Program Files (x86)\NVDA\wx._windows_.pyd    0.0.0.0
wxmsw30u_html_vc90.dll    C:\Program Files (x86)\NVDA\wxmsw30u_html_vc90.dll    3.0.2.0
wx._controls_.pyd    C:\Program Files (x86)\NVDA\wx._controls_.pyd    0.0.0.0
wx._misc_.pyd    C:\Program Files (x86)\NVDA\wx._misc_.pyd    0.0.0.0
liblouis.dll    C:\Program Files (x86)\NVDA\liblouis.dll    0.0.0.0
windowsAccessBridge-32.DLL    C:\Windows\System32\windowsAccessBridge-32.DLL    8.0.31.13
win32clipboard.pyd    C:\Program Files (x86)\NVDA\win32clipboard.pyd    2.7.218.0
pywintypes27.dll    C:\Program Files (x86)\NVDA\pywintypes27.dll    2.7.218.0
nvdaHelperLocal.dll    C:\Program Files (x86)\NVDA\lib\nvdaHelperLocal.dll    0.0.0.0
RpcRtRemote.dll    C:\Windows\System32\RpcRtRemote.dll    6.1.7601.17514
oleacc.dll    C:\Windows\System32\oleacc.dll    7.0.0.0
UIAutomationCore.dll    C:\Windows\System32\UIAutomationCore.dll    7.0.0.0
psapi.dll    C:\Windows\SysWOW64\psapi.dll    6.1.7600.16385
nvdaHelperRemote.dll    C:\Program Files (x86)\NVDA\lib\nvdaHelperRemote.dll    0.0.0.0
version.dll    C:\Windows\System32\version.dll    6.1.7600.16385
dbghelp.dll    C:\Windows\System32\dbghelp.dll    6.1.7601.17514
IAccessible2Proxy.dll    C:\Program Files (x86)\NVDA\lib\IAccessible2Proxy.dll    0.0.0.0
minHook.dll    C:\Program Files (x86)\NVDA\lib\minHook.dll    1.2.2.0
apphelp.dll    C:\Windows\System32\apphelp.dll    6.1.7601.17514
ECI.DLL    C:\Users\brandon\AppData\Roaming\nvda\addons\EloquenceAutoLanguageSwitching\synthDrivers\eloquence\ECI.DLL    6.1.0.0
ENU.SYN    C:\Users\brandon\AppData\Roaming\nvda\addons\EloquenceAutoLanguageSwitching\synthDrivers\eloquence\ENU.SYN    6.1.0.0
msvcirt.dll    C:\Windows\System32\msvcirt.dll    7.0.7600.16385
HanSoneConnect.dll    C:\Program Files (x86)\NVDA\brailleDisplayDrivers\hims\HanSoneConnect.dll    2.0.0.1
wintrust.dll    C:\Windows\SysWOW64\wintrust.dll    6.1.7601.18741
OLEACCHOOKS.DLL    C:\Windows\System32\OLEACCHOOKS.DLL    7.0.0.0
sxs.dll    C:\Windows\System32\sxs.dll    6.1.7601.17514
ieproxy.dll    C:\Program Files (x86)\Internet Explorer\ieproxy.dll    11.0.9600.17728
api-ms-win-downlevel-shlwapi-l1-1-0.dll    C:\Windows\SysWOW64\api-ms-win-downlevel-shlwapi-l1-1-0.dll    6.2.9200.16492
api-ms-win-downlevel-shlwapi-l2-1-0.dll    C:\Windows\System32\api-ms-win-downlevel-shlwapi-l2-1-0.dll    6.2.9200.16492
api-ms-win-downlevel-advapi32-l1-1-0.dll    C:\Windows\SysWOW64\api-ms-win-downlevel-advapi32-l1-1-0.dll    6.2.9200.16492
msftedit.dll    C:\Windows\System32\msftedit.dll    5.41.21.2510
_imaging.pyd    C:\Users\brandon\AppData\Roaming\nvda\addons\ocr\globalPlugins\ocr\PIL\_imaging.pyd    0.0.0.0
ENG.SYN    C:\Users\brandon\AppData\Roaming\nvda\addons\EloquenceAutoLanguageSwitching\synthDrivers\eloquence\ENG.SYN    6.1.0.0
pythoncom27.dll    C:\Program Files (x86)\NVDA\pythoncom27.dll    2.7.218.0
urlmon.dll    C:\Windows\SysWOW64\urlmon.dll    11.0.9600.17728
api-ms-win-downlevel-ole32-l1-1-0.dll    C:\Windows\SysWOW64\api-ms-win-downlevel-ole32-l1-1-0.dll    6.2.9200.16492
api-ms-win-downlevel-user32-l1-1-0.dll    C:\Windows\SysWOW64\api-ms-win-downlevel-user32-l1-1-0.dll    6.2.9200.16492
api-ms-win-downlevel-version-l1-1-0.dll    C:\Windows\SysWOW64\api-ms-win-downlevel-version-l1-1-0.dll    6.2.9200.16492
api-ms-win-downlevel-normaliz-l1-1-0.dll    C:\Windows\SysWOW64\api-ms-win-downlevel-normaliz-l1-1-0.dll    6.2.9200.16492
normaliz.dll    C:\Windows\SysWOW64\normaliz.dll    6.1.7600.16385
iertutil.dll    C:\Windows\SysWOW64\iertutil.dll    11.0.9600.17728
wininet.dll    C:\Windows\SysWOW64\wininet.dll    11.0.9600.17728
userenv.dll    C:\Windows\SysWOW64\userenv.dll    6.1.7601.17514
profapi.dll    C:\Windows\SysWOW64\profapi.dll    6.1.7600.16385
mswsock.dll    C:\Windows\System32\mswsock.dll    6.1.7601.18254
WSHTCPIP.DLL    C:\Windows\System32\WSHTCPIP.DLL    6.1.7600.16385
wship6.dll    C:\Windows\System32\wship6.dll    6.1.7600.16385
dnsapi.dll    C:\Windows\System32\dnsapi.dll    6.1.7601.17570
IPHLPAPI.DLL    C:\Windows\System32\IPHLPAPI.DLL    6.1.7601.17514
winnsi.dll    C:\Windows\System32\winnsi.dll    6.1.7600.16385
rasadhlp.dll    C:\Windows\System32\rasadhlp.dll    6.1.7600.16385
FWPUCLNT.DLL    C:\Windows\System32\FWPUCLNT.DLL    6.1.7601.18283
duser.dll    C:\Windows\System32\duser.dll    6.1.7600.16385
powrprof.dll    C:\Windows\System32\powrprof.dll    6.1.7600.16385


On 5/6/2015 12:06 AM, derek riemer wrote:
The log is in %temp%\ and will be nvda-old.log after the crash unless you are running from portible. There should also be a .dmp file there as well.

On 5/5/2015 3:40 PM, Brandon Keith Biggs wrote:
Hello,
Does anyone else have this problem? Does anyone know where I can open up a log that is for the last run? The log I do see is for the current instance I believe.
Thanks,



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Re: NVDA Crashes after closing powerpoint 2013

Brian Gaff Lineone downstairs
In reply to this post by derek riemer
I'm pretty certain its there even if running from portable as well, as I've
used this way to find out whats going on for a long time now.

However, its often no help as it just ends without any kind of indication of
the problem.

With regard to some Office programs, if nvda does stop, one often finds that
in the task manager you can still see an office runtime listed but its not
actually visible in the  task switching list of Windows. This leads me to
believe that somehow nvda and the application are still linked in some odd
way.
 Brian

[hidden email]
Brian Gaff's other account.

----- Original Message -----
From: "derek riemer" <[hidden email]>
To: "NVDA screen reader development" <[hidden email]>
Sent: Tuesday, May 05, 2015 11:06 PM
Subject: Re: [Nvda-devel] NVDA Crashes after closing powerpoint 2013


> The log is in %temp%\ and will be nvda-old.log after the crash unless
> you are running from portible. There should also be a .dmp file there as
> well.
>
> On 5/5/2015 3:40 PM, Brandon Keith Biggs wrote:
>> Hello,
>> Does anyone else have this problem? Does anyone know where I can open
>> up a log that is for the last run? The log I do see is for the current
>> instance I believe.
>> Thanks,
>>
>> --
>> Brandon Keith Biggs <http://www.brandonkeithbiggs.com/>
>>
>>
>> ------------------------------------------------------------------------------
>> One dashboard for servers and applications across Physical-Virtual-Cloud
>> Widest out-of-the-box monitoring support with 50+ applications
>> Performance metrics, stats and reports that give you Actionable Insights
>> Deep dive visibility with transaction tracing using APM Insight.
>> http://ad.doubleclick.net/ddm/clk/290420510;117567292;y
>>
>>
>> _______________________________________________
>> Nvda-devel mailing list
>> [hidden email]
>> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>
>


--------------------------------------------------------------------------------


> ------------------------------------------------------------------------------
> One dashboard for servers and applications across Physical-Virtual-Cloud
> Widest out-of-the-box monitoring support with 50+ applications
> Performance metrics, stats and reports that give you Actionable Insights
> Deep dive visibility with transaction tracing using APM Insight.
> http://ad.doubleclick.net/ddm/clk/290420510;117567292;y


--------------------------------------------------------------------------------


> _______________________________________________
> Nvda-devel mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>


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Re: NVDA Crashes after closing powerpoint 2013

Brian's Mail list account BY
I meant to say that this sort of issue seems more likely in 64bit machines,
at least that is my experience.
 Brian

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----- Original Message -----
From: "Brian Gaff Lineone downstairs" <[hidden email]>
To: "NVDA screen reader development" <[hidden email]>
Sent: Wednesday, May 06, 2015 8:03 AM
Subject: Re: [Nvda-devel] NVDA Crashes after closing powerpoint 2013


> I'm pretty certain its there even if running from portable as well, as
> I've
> used this way to find out whats going on for a long time now.
>
> However, its often no help as it just ends without any kind of indication
> of
> the problem.
>
> With regard to some Office programs, if nvda does stop, one often finds
> that
> in the task manager you can still see an office runtime listed but its not
> actually visible in the  task switching list of Windows. This leads me to
> believe that somehow nvda and the application are still linked in some odd
> way.
> Brian
>
> [hidden email]
> Brian Gaff's other account.
>
> ----- Original Message -----
> From: "derek riemer" <[hidden email]>
> To: "NVDA screen reader development" <[hidden email]>
> Sent: Tuesday, May 05, 2015 11:06 PM
> Subject: Re: [Nvda-devel] NVDA Crashes after closing powerpoint 2013
>
>
>> The log is in %temp%\ and will be nvda-old.log after the crash unless
>> you are running from portible. There should also be a .dmp file there as
>> well.
>>
>> On 5/5/2015 3:40 PM, Brandon Keith Biggs wrote:
>>> Hello,
>>> Does anyone else have this problem? Does anyone know where I can open
>>> up a log that is for the last run? The log I do see is for the current
>>> instance I believe.
>>> Thanks,
>>>
>>> --
>>> Brandon Keith Biggs <http://www.brandonkeithbiggs.com/>
>>>
>>>
>>> ------------------------------------------------------------------------------
>>> One dashboard for servers and applications across Physical-Virtual-Cloud
>>> Widest out-of-the-box monitoring support with 50+ applications
>>> Performance metrics, stats and reports that give you Actionable Insights
>>> Deep dive visibility with transaction tracing using APM Insight.
>>> http://ad.doubleclick.net/ddm/clk/290420510;117567292;y
>>>
>>>
>>> _______________________________________________
>>> Nvda-devel mailing list
>>> [hidden email]
>>> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>>
>>
>
>
> --------------------------------------------------------------------------------
>
>
>> ------------------------------------------------------------------------------
>> One dashboard for servers and applications across Physical-Virtual-Cloud
>> Widest out-of-the-box monitoring support with 50+ applications
>> Performance metrics, stats and reports that give you Actionable Insights
>> Deep dive visibility with transaction tracing using APM Insight.
>> http://ad.doubleclick.net/ddm/clk/290420510;117567292;y
>
>
> --------------------------------------------------------------------------------
>
>
>> _______________________________________________
>> Nvda-devel mailing list
>> [hidden email]
>> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>>
>
>
> ------------------------------------------------------------------------------
> One dashboard for servers and applications across Physical-Virtual-Cloud
> Widest out-of-the-box monitoring support with 50+ applications
> Performance metrics, stats and reports that give you Actionable Insights
> Deep dive visibility with transaction tracing using APM Insight.
> http://ad.doubleclick.net/ddm/clk/290420510;117567292;y
> _______________________________________________
> Nvda-devel mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/nvda-devel 


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Performance metrics, stats and reports that give you Actionable Insights
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