Quantcast

Excessive "Unknown" with Firefox and the latest NVDA Stable

classic Classic list List threaded Threaded
10 messages Options
Reply | Threaded
Open this post in threaded view
|  
Report Content as Inappropriate

Excessive "Unknown" with Firefox and the latest NVDA Stable

Brandon Keith Biggs
Hello,
I am wondering if this has been addressed in the latest NVDA?
I am not 100% sure how to have the snapshot NVDA installed along with the stable version, so I can't test.

But It seems as if the Firefox events have been becoming "unknown" more and more often. For example, when I'm in gmail's inbox, I can arrow through messages, but NVDA says "unknown" when ever it should be saying the name of a message.
Also, when I load pages, I will hear a "unknown" and that's it. I can't arrow through the page.
Sometimes if I refresh the page I will be able to hear most of the events again, but refreshing doesn't always work and I'm only able to hear the events for part of the time if it does work.
I would say unknown happens after being on Firefox for several hours. It may also have to do with putting the computer to sleep, but I've not confirmed that.

Closing Firefox and re-opening it works some of the time, but not always. Restarting the computer helps for a little while.

Most of my time is spent in Firefox (Gmail for work and personal, google drive, google search, web development tabs, facebook...) and I see even more moving to the web browser as time goes on. So I need my web browser to be 99.99% stable and usable.

If there is anything I can do to help pinpoint this problem, please let me know. This is a huge problem for me and it really kills my productivity.
Thanks,


------------------------------------------------------------------------------

_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|  
Report Content as Inappropriate

Re: Excessive "Unknown" with Firefox and the latest NVDA Stable

James Teh
This is not something we're aware of or have seen. I use Gmail as my primary email client every day and have not ever encountered this. What version of Firefox are you using? 32 or 64 bit? Do you have any unusual extensions or plug-ins installed? If so, please try restarting Firefox with add-ons disabled to see if the problem still occurs.

On Sat, 19 Nov 2016 at 3:39 am, Brandon Keith Biggs <[hidden email]> wrote:
Hello,
I am wondering if this has been addressed in the latest NVDA?
I am not 100% sure how to have the snapshot NVDA installed along with the stable version, so I can't test.

But It seems as if the Firefox events have been becoming "unknown" more and more often. For example, when I'm in gmail's inbox, I can arrow through messages, but NVDA says "unknown" when ever it should be saying the name of a message.
Also, when I load pages, I will hear a "unknown" and that's it. I can't arrow through the page.
Sometimes if I refresh the page I will be able to hear most of the events again, but refreshing doesn't always work and I'm only able to hear the events for part of the time if it does work.
I would say unknown happens after being on Firefox for several hours. It may also have to do with putting the computer to sleep, but I've not confirmed that.

Closing Firefox and re-opening it works some of the time, but not always. Restarting the computer helps for a little while.

Most of my time is spent in Firefox (Gmail for work and personal, google drive, google search, web development tabs, facebook...) and I see even more moving to the web browser as time goes on. So I need my web browser to be 99.99% stable and usable.

If there is anything I can do to help pinpoint this problem, please let me know. This is a huge problem for me and it really kills my productivity.
Thanks,

------------------------------------------------------------------------------
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel

------------------------------------------------------------------------------

_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|  
Report Content as Inappropriate

Re: Excessive "Unknown" with Firefox and the latest NVDA Stable

Brandon Keith Biggs
Hello,
I will do so and report back if it keeps on happening.
It mostly happens with Google Docs and Gmail.
I'm using Firefox 64 bit stable on Windows 10 with NVDA stable.
I have a lot of media content plugins installed, so I'll disable them the next time I go and do some heavy work on Firefox.
Thanks,



On Fri, Nov 18, 2016 at 12:26 PM, James Teh <[hidden email]> wrote:
This is not something we're aware of or have seen. I use Gmail as my primary email client every day and have not ever encountered this. What version of Firefox are you using? 32 or 64 bit? Do you have any unusual extensions or plug-ins installed? If so, please try restarting Firefox with add-ons disabled to see if the problem still occurs.

On Sat, 19 Nov 2016 at 3:39 am, Brandon Keith Biggs <[hidden email]> wrote:
Hello,
I am wondering if this has been addressed in the latest NVDA?
I am not 100% sure how to have the snapshot NVDA installed along with the stable version, so I can't test.

But It seems as if the Firefox events have been becoming "unknown" more and more often. For example, when I'm in gmail's inbox, I can arrow through messages, but NVDA says "unknown" when ever it should be saying the name of a message.
Also, when I load pages, I will hear a "unknown" and that's it. I can't arrow through the page.
Sometimes if I refresh the page I will be able to hear most of the events again, but refreshing doesn't always work and I'm only able to hear the events for part of the time if it does work.
I would say unknown happens after being on Firefox for several hours. It may also have to do with putting the computer to sleep, but I've not confirmed that.

Closing Firefox and re-opening it works some of the time, but not always. Restarting the computer helps for a little while.

Most of my time is spent in Firefox (Gmail for work and personal, google drive, google search, web development tabs, facebook...) and I see even more moving to the web browser as time goes on. So I need my web browser to be 99.99% stable and usable.

If there is anything I can do to help pinpoint this problem, please let me know. This is a huge problem for me and it really kills my productivity.
Thanks,

------------------------------------------------------------------------------
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel

------------------------------------------------------------------------------

_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel



------------------------------------------------------------------------------

_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|  
Report Content as Inappropriate

Re: Excessive "Unknown" with Firefox and the latest NVDA Stable

James Teh
Please confirm the exact version of Firefox. I believe Firefox 50 was only recently released, so I'm wondering whether you don't have the update yet. A major bug was fixed in 50. It probably wouldn't affect this, but it's not impossible.

On Sat, 19 Nov 2016 at 8:02 am, Brandon Keith Biggs <[hidden email]> wrote:
Hello,
I will do so and report back if it keeps on happening.
It mostly happens with Google Docs and Gmail.
I'm using Firefox 64 bit stable on Windows 10 with NVDA stable.
I have a lot of media content plugins installed, so I'll disable them the next time I go and do some heavy work on Firefox.
Thanks,


On Fri, Nov 18, 2016 at 12:26 PM, James Teh <[hidden email]> wrote:
This is not something we're aware of or have seen. I use Gmail as my primary email client every day and have not ever encountered this. What version of Firefox are you using? 32 or 64 bit? Do you have any unusual extensions or plug-ins installed? If so, please try restarting Firefox with add-ons disabled to see if the problem still occurs.

On Sat, 19 Nov 2016 at 3:39 am, Brandon Keith Biggs <[hidden email]> wrote:
Hello,
I am wondering if this has been addressed in the latest NVDA?
I am not 100% sure how to have the snapshot NVDA installed along with the stable version, so I can't test.

But It seems as if the Firefox events have been becoming "unknown" more and more often. For example, when I'm in gmail's inbox, I can arrow through messages, but NVDA says "unknown" when ever it should be saying the name of a message.
Also, when I load pages, I will hear a "unknown" and that's it. I can't arrow through the page.
Sometimes if I refresh the page I will be able to hear most of the events again, but refreshing doesn't always work and I'm only able to hear the events for part of the time if it does work.
I would say unknown happens after being on Firefox for several hours. It may also have to do with putting the computer to sleep, but I've not confirmed that.

Closing Firefox and re-opening it works some of the time, but not always. Restarting the computer helps for a little while.

Most of my time is spent in Firefox (Gmail for work and personal, google drive, google search, web development tabs, facebook...) and I see even more moving to the web browser as time goes on. So I need my web browser to be 99.99% stable and usable.

If there is anything I can do to help pinpoint this problem, please let me know. This is a huge problem for me and it really kills my productivity.
Thanks,

------------------------------------------------------------------------------
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel

------------------------------------------------------------------------------

_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel

------------------------------------------------------------------------------

_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|  
Report Content as Inappropriate

Re: Excessive "Unknown" with Firefox and the latest NVDA Stable

Brandon Keith Biggs
Hello,
Yes, I am running 50 and no, the update didn't make any difference.
Thanks,



On Fri, Nov 18, 2016 at 2:57 PM, James Teh <[hidden email]> wrote:
Please confirm the exact version of Firefox. I believe Firefox 50 was only recently released, so I'm wondering whether you don't have the update yet. A major bug was fixed in 50. It probably wouldn't affect this, but it's not impossible.

On Sat, 19 Nov 2016 at 8:02 am, Brandon Keith Biggs <[hidden email]> wrote:
Hello,
I will do so and report back if it keeps on happening.
It mostly happens with Google Docs and Gmail.
I'm using Firefox 64 bit stable on Windows 10 with NVDA stable.
I have a lot of media content plugins installed, so I'll disable them the next time I go and do some heavy work on Firefox.
Thanks,


On Fri, Nov 18, 2016 at 12:26 PM, James Teh <[hidden email]> wrote:
This is not something we're aware of or have seen. I use Gmail as my primary email client every day and have not ever encountered this. What version of Firefox are you using? 32 or 64 bit? Do you have any unusual extensions or plug-ins installed? If so, please try restarting Firefox with add-ons disabled to see if the problem still occurs.

On Sat, 19 Nov 2016 at 3:39 am, Brandon Keith Biggs <[hidden email]> wrote:
Hello,
I am wondering if this has been addressed in the latest NVDA?
I am not 100% sure how to have the snapshot NVDA installed along with the stable version, so I can't test.

But It seems as if the Firefox events have been becoming "unknown" more and more often. For example, when I'm in gmail's inbox, I can arrow through messages, but NVDA says "unknown" when ever it should be saying the name of a message.
Also, when I load pages, I will hear a "unknown" and that's it. I can't arrow through the page.
Sometimes if I refresh the page I will be able to hear most of the events again, but refreshing doesn't always work and I'm only able to hear the events for part of the time if it does work.
I would say unknown happens after being on Firefox for several hours. It may also have to do with putting the computer to sleep, but I've not confirmed that.

Closing Firefox and re-opening it works some of the time, but not always. Restarting the computer helps for a little while.

Most of my time is spent in Firefox (Gmail for work and personal, google drive, google search, web development tabs, facebook...) and I see even more moving to the web browser as time goes on. So I need my web browser to be 99.99% stable and usable.

If there is anything I can do to help pinpoint this problem, please let me know. This is a huge problem for me and it really kills my productivity.
Thanks,

------------------------------------------------------------------------------
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel

------------------------------------------------------------------------------

_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel

------------------------------------------------------------------------------

_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel



------------------------------------------------------------------------------

_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|  
Report Content as Inappropriate

Re: Excessive "Unknown" with Firefox and the latestNVDA Stable

Brian's Mail list account BY
Is this only in 64 bit versions? I ask as I still prefer 49 and the 32 bit
version of Firefox, its more responsive in both win 10 and7, but in any case
as has been noted before, any portable nvda will be  far worse for unknowns
and other funnies in wiindows 10 than in 7.
 Pity that.

Brian

[hidden email]
Sent via blueyonder.
Please address personal email to:-
[hidden email], putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Brandon Keith Biggs" <[hidden email]>
To: "NVDA screen reader development" <[hidden email]>
Sent: Friday, November 18, 2016 11:07 PM
Subject: Re: [Nvda-devel] Excessive "Unknown" with Firefox and the
latestNVDA Stable


> Hello,
> Yes, I am running 50 and no, the update didn't make any difference.
> Thanks,
>
>
> Brandon Keith Biggs <http://brandonkeithbiggs.com/>
>
> On Fri, Nov 18, 2016 at 2:57 PM, James Teh <[hidden email]> wrote:
>
>> Please confirm the exact version of Firefox. I believe Firefox 50 was
>> only
>> recently released, so I'm wondering whether you don't have the update
>> yet.
>> A major bug was fixed in 50. It probably wouldn't affect this, but it's
>> not
>> impossible.
>>
>> On Sat, 19 Nov 2016 at 8:02 am, Brandon Keith Biggs <
>> [hidden email]> wrote:
>>
>>> Hello,
>>> I will do so and report back if it keeps on happening.
>>> It mostly happens with Google Docs and Gmail.
>>> I'm using Firefox 64 bit stable on Windows 10 with NVDA stable.
>>> I have a lot of media content plugins installed, so I'll disable them
>>> the
>>> next time I go and do some heavy work on Firefox.
>>> Thanks,
>>>
>>>
>>> Brandon Keith Biggs <http://brandonkeithbiggs.com/>
>>>
>>> On Fri, Nov 18, 2016 at 12:26 PM, James Teh <[hidden email]> wrote:
>>>
>>> This is not something we're aware of or have seen. I use Gmail as my
>>> primary email client every day and have not ever encountered this. What
>>> version of Firefox are you using? 32 or 64 bit? Do you have any unusual
>>> extensions or plug-ins installed? If so, please try restarting Firefox
>>> with
>>> add-ons disabled to see if the problem still occurs.
>>>
>>> On Sat, 19 Nov 2016 at 3:39 am, Brandon Keith Biggs <
>>> [hidden email]> wrote:
>>>
>>> Hello,
>>> I am wondering if this has been addressed in the latest NVDA?
>>> I am not 100% sure how to have the snapshot NVDA installed along with
>>> the
>>> stable version, so I can't test.
>>>
>>> But It seems as if the Firefox events have been becoming "unknown" more
>>> and more often. For example, when I'm in gmail's inbox, I can arrow
>>> through
>>> messages, but NVDA says "unknown" when ever it should be saying the name
>>> of
>>> a message.
>>> Also, when I load pages, I will hear a "unknown" and that's it. I can't
>>> arrow through the page.
>>> Sometimes if I refresh the page I will be able to hear most of the
>>> events
>>> again, but refreshing doesn't always work and I'm only able to hear the
>>> events for part of the time if it does work.
>>> I would say unknown happens after being on Firefox for several hours. It
>>> may also have to do with putting the computer to sleep, but I've not
>>> confirmed that.
>>>
>>> Closing Firefox and re-opening it works some of the time, but not
>>> always.
>>> Restarting the computer helps for a little while.
>>>
>>> Most of my time is spent in Firefox (Gmail for work and personal, google
>>> drive, google search, web development tabs, facebook...) and I see even
>>> more moving to the web browser as time goes on. So I need my web browser
>>> to
>>> be 99.99% stable and usable.
>>>
>>> If there is anything I can do to help pinpoint this problem, please let
>>> me know. This is a huge problem for me and it really kills my
>>> productivity.
>>> Thanks,
>>>
>>> Brandon Keith Biggs <http://brandonkeithbiggs.com/>
>>> ------------------------------------------------------------
>>> ------------------
>>> _______________________________________________
>>> Nvda-devel mailing list
>>> [hidden email]
>>> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>>>
>>>
>>> ------------------------------------------------------------
>>> ------------------
>>>
>>> _______________________________________________
>>> Nvda-devel mailing list
>>> [hidden email]
>>> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>>>
>>>
>>> ------------------------------------------------------------
>>> ------------------
>>> _______________________________________________
>>> Nvda-devel mailing list
>>> [hidden email]
>>> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>>>
>>
>> ------------------------------------------------------------
>> ------------------
>>
>> _______________________________________________
>> Nvda-devel mailing list
>> [hidden email]
>> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>>
>>
>


--------------------------------------------------------------------------------


> ------------------------------------------------------------------------------
>


--------------------------------------------------------------------------------


> _______________________________________________
> Nvda-devel mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/nvda-devel
>


------------------------------------------------------------------------------
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|  
Report Content as Inappropriate

Re: Excessive "Unknown" with Firefox and the latest NVDA Stable

Drew Mochak
In reply to this post by Brandon Keith Biggs

I'm glad you brought this up as this happens to me all the time. It tends to happen more on sites with a lot of stuff going on but it's not Google-specific. I just realized though that I only get it at home, never at work, so there's something more to it than just FF+NVDA. Maybe it's because of Win10? I can't remember if I experienced it on 7 or not. I run pretty light, extention-wise; all I have is noscript, ublock origin and video download helper.Also the ADB helper and Valence Protocol adaptors, but I think those come with it? I actually have no idea why they are there and I never use them so I should probably zap those. I'm on master, but it's been doing it for a long time so I really doubt this is a recent regression.


On 11/18/2016 3:07 PM, Brandon Keith Biggs wrote:

Hello,
Yes, I am running 50 and no, the update didn't make any difference.
Thanks,



On Fri, Nov 18, 2016 at 2:57 PM, James Teh <[hidden email]> wrote:
Please confirm the exact version of Firefox. I believe Firefox 50 was only recently released, so I'm wondering whether you don't have the update yet. A major bug was fixed in 50. It probably wouldn't affect this, but it's not impossible.

On Sat, 19 Nov 2016 at 8:02 am, Brandon Keith Biggs <[hidden email]> wrote:
Hello,
I will do so and report back if it keeps on happening.
It mostly happens with Google Docs and Gmail.
I'm using Firefox 64 bit stable on Windows 10 with NVDA stable.
I have a lot of media content plugins installed, so I'll disable them the next time I go and do some heavy work on Firefox.
Thanks,


On Fri, Nov 18, 2016 at 12:26 PM, James Teh <[hidden email]> wrote:
This is not something we're aware of or have seen. I use Gmail as my primary email client every day and have not ever encountered this. What version of Firefox are you using? 32 or 64 bit? Do you have any unusual extensions or plug-ins installed? If so, please try restarting Firefox with add-ons disabled to see if the problem still occurs.

On Sat, 19 Nov 2016 at 3:39 am, Brandon Keith Biggs <[hidden email]> wrote:
Hello,
I am wondering if this has been addressed in the latest NVDA?
I am not 100% sure how to have the snapshot NVDA installed along with the stable version, so I can't test.

But It seems as if the Firefox events have been becoming "unknown" more and more often. For example, when I'm in gmail's inbox, I can arrow through messages, but NVDA says "unknown" when ever it should be saying the name of a message.
Also, when I load pages, I will hear a "unknown" and that's it. I can't arrow through the page.
Sometimes if I refresh the page I will be able to hear most of the events again, but refreshing doesn't always work and I'm only able to hear the events for part of the time if it does work.
I would say unknown happens after being on Firefox for several hours. It may also have to do with putting the computer to sleep, but I've not confirmed that.

Closing Firefox and re-opening it works some of the time, but not always. Restarting the computer helps for a little while.

Most of my time is spent in Firefox (Gmail for work and personal, google drive, google search, web development tabs, facebook...) and I see even more moving to the web browser as time goes on. So I need my web browser to be 99.99% stable and usable.

If there is anything I can do to help pinpoint this problem, please let me know. This is a huge problem for me and it really kills my productivity.
Thanks,

------------------------------------------------------------------------------
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel

------------------------------------------------------------------------------

_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel

------------------------------------------------------------------------------

_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel




------------------------------------------------------------------------------


_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------

_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|  
Report Content as Inappropriate

Re: Excessive "Unknown" with Firefox and the latest NVDA Stable

Drew Mochak
In reply to this post by Brandon Keith Biggs

I'm glad you brought this up as this happens to me all the time. It tends to happen more on sites with a lot of stuff going on but it's not Google-specific. I just realized though that I only get it at home, never at work, so there's something more to it than just FF+NVDA. Maybe it's because of Win10? I can't remember if I experienced it on 7 or not. I run pretty light, extention-wise; all I have is noscript, ublock origin and video download helper.Also the ADB helper and Valence Protocol adaptors, but I think those come with it? I actually have no idea why they are there and I never use them so I should probably zap those. I'm on master, but it's been doing it for a long time so I really doubt this is a recent regression.


On 11/18/2016 3:07 PM, Brandon Keith Biggs wrote:

Hello,
Yes, I am running 50 and no, the update didn't make any difference.
Thanks,



On Fri, Nov 18, 2016 at 2:57 PM, James Teh <[hidden email]> wrote:
Please confirm the exact version of Firefox. I believe Firefox 50 was only recently released, so I'm wondering whether you don't have the update yet. A major bug was fixed in 50. It probably wouldn't affect this, but it's not impossible.

On Sat, 19 Nov 2016 at 8:02 am, Brandon Keith Biggs <[hidden email]> wrote:
Hello,
I will do so and report back if it keeps on happening.
It mostly happens with Google Docs and Gmail.
I'm using Firefox 64 bit stable on Windows 10 with NVDA stable.
I have a lot of media content plugins installed, so I'll disable them the next time I go and do some heavy work on Firefox.
Thanks,


On Fri, Nov 18, 2016 at 12:26 PM, James Teh <[hidden email]> wrote:
This is not something we're aware of or have seen. I use Gmail as my primary email client every day and have not ever encountered this. What version of Firefox are you using? 32 or 64 bit? Do you have any unusual extensions or plug-ins installed? If so, please try restarting Firefox with add-ons disabled to see if the problem still occurs.

On Sat, 19 Nov 2016 at 3:39 am, Brandon Keith Biggs <[hidden email]> wrote:
Hello,
I am wondering if this has been addressed in the latest NVDA?
I am not 100% sure how to have the snapshot NVDA installed along with the stable version, so I can't test.

But It seems as if the Firefox events have been becoming "unknown" more and more often. For example, when I'm in gmail's inbox, I can arrow through messages, but NVDA says "unknown" when ever it should be saying the name of a message.
Also, when I load pages, I will hear a "unknown" and that's it. I can't arrow through the page.
Sometimes if I refresh the page I will be able to hear most of the events again, but refreshing doesn't always work and I'm only able to hear the events for part of the time if it does work.
I would say unknown happens after being on Firefox for several hours. It may also have to do with putting the computer to sleep, but I've not confirmed that.

Closing Firefox and re-opening it works some of the time, but not always. Restarting the computer helps for a little while.

Most of my time is spent in Firefox (Gmail for work and personal, google drive, google search, web development tabs, facebook...) and I see even more moving to the web browser as time goes on. So I need my web browser to be 99.99% stable and usable.

If there is anything I can do to help pinpoint this problem, please let me know. This is a huge problem for me and it really kills my productivity.
Thanks,

------------------------------------------------------------------------------
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel

------------------------------------------------------------------------------

_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel

------------------------------------------------------------------------------

_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel




------------------------------------------------------------------------------


_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------

_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|  
Report Content as Inappropriate

Re: Excessive "Unknown" with Firefox and the latest NVDA Stable

James Teh
In reply to this post by Drew Mochak
Even if you don't think any of your browser add-ons could be the issue, please try running with them disabled just in case. For example, I vaguely recall that noscript causes some weird issues, but I could be recalling incorrectly. For that matter, please try with all NVDA add-ons disabled as well. I use Firefox with Windows 10 here, so it's not 10 itself.

On Sun, 20 Nov 2016 at 6:01 am, Drew Mochak <[hidden email]> wrote:

I'm glad you brought this up as this happens to me all the time. It tends to happen more on sites with a lot of stuff going on but it's not Google-specific. I just realized though that I only get it at home, never at work, so there's something more to it than just FF+NVDA. Maybe it's because of Win10? I can't remember if I experienced it on 7 or not. I run pretty light, extention-wise; all I have is noscript, ublock origin and video download helper.Also the ADB helper and Valence Protocol adaptors, but I think those come with it? I actually have no idea why they are there and I never use them so I should probably zap those. I'm on master, but it's been doing it for a long time so I really doubt this is a recent regression.


On 11/18/2016 3:07 PM, Brandon Keith Biggs wrote:

Hello,
Yes, I am running 50 and no, the update didn't make any difference.
Thanks,



On Fri, Nov 18, 2016 at 2:57 PM, James Teh <[hidden email]> wrote:
Please confirm the exact version of Firefox. I believe Firefox 50 was only recently released, so I'm wondering whether you don't have the update yet. A major bug was fixed in 50. It probably wouldn't affect this, but it's not impossible.

On Sat, 19 Nov 2016 at 8:02 am, Brandon Keith Biggs <[hidden email]> wrote:
Hello,
I will do so and report back if it keeps on happening.
It mostly happens with Google Docs and Gmail.
I'm using Firefox 64 bit stable on Windows 10 with NVDA stable.
I have a lot of media content plugins installed, so I'll disable them the next time I go and do some heavy work on Firefox.
Thanks,


On Fri, Nov 18, 2016 at 12:26 PM, James Teh <[hidden email]> wrote:
This is not something we're aware of or have seen. I use Gmail as my primary email client every day and have not ever encountered this. What version of Firefox are you using? 32 or 64 bit? Do you have any unusual extensions or plug-ins installed? If so, please try restarting Firefox with add-ons disabled to see if the problem still occurs.

On Sat, 19 Nov 2016 at 3:39 am, Brandon Keith Biggs <[hidden email]> wrote:
Hello,
I am wondering if this has been addressed in the latest NVDA?
I am not 100% sure how to have the snapshot NVDA installed along with the stable version, so I can't test.

But It seems as if the Firefox events have been becoming "unknown" more and more often. For example, when I'm in gmail's inbox, I can arrow through messages, but NVDA says "unknown" when ever it should be saying the name of a message.
Also, when I load pages, I will hear a "unknown" and that's it. I can't arrow through the page.
Sometimes if I refresh the page I will be able to hear most of the events again, but refreshing doesn't always work and I'm only able to hear the events for part of the time if it does work.
I would say unknown happens after being on Firefox for several hours. It may also have to do with putting the computer to sleep, but I've not confirmed that.

Closing Firefox and re-opening it works some of the time, but not always. Restarting the computer helps for a little while.

Most of my time is spent in Firefox (Gmail for work and personal, google drive, google search, web development tabs, facebook...) and I see even more moving to the web browser as time goes on. So I need my web browser to be 99.99% stable and usable.

If there is anything I can do to help pinpoint this problem, please let me know. This is a huge problem for me and it really kills my productivity.
Thanks,

------------------------------------------------------------------------------
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel

------------------------------------------------------------------------------

_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel

------------------------------------------------------------------------------

_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel




------------------------------------------------------------------------------


_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel

------------------------------------------------------------------------------
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel

------------------------------------------------------------------------------

_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Reply | Threaded
Open this post in threaded view
|  
Report Content as Inappropriate

Re: Excessive "Unknown" with Firefox and the latestNVDA Stable

Brian's Mail list account BY

Its not doing this here. I just made an installed version of master and used Firefox  and it seems fine to me, certainly no unknowns on the sites i went to, afiew void0s here and there but I suspect this is the sites themselves.
 Brian

[hidden email] 
Sent via blueyonder.
Please address personal email to:-
[hidden email], putting 'Brian Gaff'
in the display name field.
----- Original Message -----
Sent: Saturday, November 19, 2016 8:47 PM
Subject: Re: [Nvda-devel] Excessive "Unknown" with Firefox and the latestNVDA Stable

Even if you don't think any of your browser add-ons could be the issue, please try running with them disabled just in case. For example, I vaguely recall that noscript causes some weird issues, but I could be recalling incorrectly. For that matter, please try with all NVDA add-ons disabled as well. I use Firefox with Windows 10 here, so it's not 10 itself.

On Sun, 20 Nov 2016 at 6:01 am, Drew Mochak <[hidden email]> wrote:

I'm glad you brought this up as this happens to me all the time. It tends to happen more on sites with a lot of stuff going on but it's not Google-specific. I just realized though that I only get it at home, never at work, so there's something more to it than just FF+NVDA. Maybe it's because of Win10? I can't remember if I experienced it on 7 or not. I run pretty light, extention-wise; all I have is noscript, ublock origin and video download helper.Also the ADB helper and Valence Protocol adaptors, but I think those come with it? I actually have no idea why they are there and I never use them so I should probably zap those. I'm on master, but it's been doing it for a long time so I really doubt this is a recent regression.


On 11/18/2016 3:07 PM, Brandon Keith Biggs wrote:

Hello,
Yes, I am running 50 and no, the update didn't make any difference.
Thanks,



On Fri, Nov 18, 2016 at 2:57 PM, James Teh <[hidden email]> wrote:
Please confirm the exact version of Firefox. I believe Firefox 50 was only recently released, so I'm wondering whether you don't have the update yet. A major bug was fixed in 50. It probably wouldn't affect this, but it's not impossible.

On Sat, 19 Nov 2016 at 8:02 am, Brandon Keith Biggs <[hidden email]> wrote:
Hello,
I will do so and report back if it keeps on happening.
It mostly happens with Google Docs and Gmail.
I'm using Firefox 64 bit stable on Windows 10 with NVDA stable.
I have a lot of media content plugins installed, so I'll disable them the next time I go and do some heavy work on Firefox.
Thanks,


On Fri, Nov 18, 2016 at 12:26 PM, James Teh <[hidden email]> wrote:
This is not something we're aware of or have seen. I use Gmail as my primary email client every day and have not ever encountered this. What version of Firefox are you using? 32 or 64 bit? Do you have any unusual extensions or plug-ins installed? If so, please try restarting Firefox with add-ons disabled to see if the problem still occurs.

On Sat, 19 Nov 2016 at 3:39 am, Brandon Keith Biggs <[hidden email]> wrote:
Hello,
I am wondering if this has been addressed in the latest NVDA?
I am not 100% sure how to have the snapshot NVDA installed along with the stable version, so I can't test.

But It seems as if the Firefox events have been becoming "unknown" more and more often. For example, when I'm in gmail's inbox, I can arrow through messages, but NVDA says "unknown" when ever it should be saying the name of a message.
Also, when I load pages, I will hear a "unknown" and that's it. I can't arrow through the page.
Sometimes if I refresh the page I will be able to hear most of the events again, but refreshing doesn't always work and I'm only able to hear the events for part of the time if it does work.
I would say unknown happens after being on Firefox for several hours. It may also have to do with putting the computer to sleep, but I've not confirmed that.

Closing Firefox and re-opening it works some of the time, but not always. Restarting the computer helps for a little while.

Most of my time is spent in Firefox (Gmail for work and personal, google drive, google search, web development tabs, facebook...) and I see even more moving to the web browser as time goes on. So I need my web browser to be 99.99% stable and usable.

If there is anything I can do to help pinpoint this problem, please let me know. This is a huge problem for me and it really kills my productivity.
Thanks,

------------------------------------------------------------------------------
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel

------------------------------------------------------------------------------

_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel

------------------------------------------------------------------------------

_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel




------------------------------------------------------------------------------


_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel

------------------------------------------------------------------------------
_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel


------------------------------------------------------------------------------


_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel

------------------------------------------------------------------------------

_______________________________________________
Nvda-devel mailing list
[hidden email]
https://lists.sourceforge.net/lists/listinfo/nvda-devel
Loading...